Senior Implementation Lead
Unifize
Senior Implementation Lead
Unifize
Captures and reduces cross-functional coordination tax
Unifize · Bengaluru, India · Full-time · Posted 2026-05-03
Salary: INR 27–40
Workplace: on_site
Within 30 days:
Within 90 days:
Within 12 months:
You are the best implementation person on your current team. You have personally designed and delivered complex B2B SaaS implementations from end to end — not just modules, not just coordination — whole accounts. You can run a steering meeting with a VP and configure a workflow in the same afternoon. You develop the people around you because you know that's how the function scales.
You are:
Must-have:
Good to have:
Hard no's:
At Unifize, we're building the AI-native product suite for regulated industries. Our platform is designed to unify Quality, Operations, and R&D in a single collaborative system.
Today, life sciences and other manufacturers in regulated industries rely on a patchwork of disconnected tools — QMS, DMS, PLM, MES, spreadsheets, and email — to manage their processes. This fragmentation slows down innovation, increases compliance risks, and forces teams to waste time manually connecting the dots.
Unifize changes that by bringing process, documentation, and communication together in one place. Whether it's managing CAPAs, resolving deviations, launching new products, or preparing for audits, Unifize enables teams to work faster with full traceability and audit readiness built in.
What makes Unifize different:
We're already working with leading companies in the life sciences and manufacturing sectors. Our customers start with one use case and consistently expand — with 100% net expansion to date.
Check out our website, case studies, and videos to learn more.
As a Senior Implementation Lead, you will own complex customer implementations end-to-end — from kickoff through go-live and structured post-go-live support. This is not a coordination role. You will personally design workflows, manage multi-stakeholder delivery, make hard calls under ambiguity, and be the single point of accountability for customer outcomes across your accounts.
You will also shape how implementations are run at Unifize. You'll mentor Junior Implementation Leads, build the playbooks and templates the team actually uses, and drive the kind of delivery quality that makes customers want to expand.
The growth path here is explicit: Senior ILs who perform well are the first in line to lead the implementation function — not replaced by external hires.
Own complex customer implementations end-to-end at the account level — delivering predictable, high-quality outcomes through strong workflow design, execution discipline, scalable implementation practices, and structured mentorship of junior implementation leads.
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Unifize helps organizations uncover and reduce the hidden cost of cross-functional coordination, called the coordination tax, by providing a shared system of record that connects quality records, change approvals, and supplier decisions across ERP, QMS, PLM, and MES. It runs alongside existing systems, capturing cross-functional coordination in governed threads that link decisions, evidence, and completion, with AI mapping actual processes and surfacing gaps between practice and documentation. It targets coordination cost beyond data silos, delivering a unified, governed, process-driven record across QMS, DMS, PLM, and MES and prioritizing fitting the software to the process. The goal is to prove value quickly (about 90 days) with measurable improvements like shorter CAPA cycles, faster product development, and higher customer expansion, while enabling ongoing cost reductions through visibility and AI-driven optimization.
Explore more opportunities at Unifize