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Vinfen

Health and human services for disabilities

Housing Coordinator - Mental Health Services

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeSomerville, MA, USA$54.2k /yrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Must have access to an operational and insured vehicle and be willing to use it to transport persons served.
  • A valid driver's license must be presented at the time of employment. Personal-vehicle drivers must maintain adequate insurance and a safe driving record, pass annual driving-record checks, be at least 21 years old, have held a valid U.S. driver's license for at least six months, and pass a driver's screening background check.
  • Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, and lift at least 25 pounds using proper lifting techniques or a two-person lift.
  • Ability to operate a computer and office equipment, sit, reach, climb stairs, maneuver through narrow spaces or hallways, assist persons served with daily living tasks, and remain stationary 50% of the time as needed.
  • Ability to speak, hear, and communicate with persons served, staff, and external representatives. Specific vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • CPR certification is required within the first two weeks of hire.
  • First Aid certification is required within two weeks of hire.
  • MAP certification is required within 150 days of hire.
  • Strong commitment to the right and ability of persons served by ACCS to live, work, maintain meaningful relationships, and receive the clinical treatment, resources, and supports needed to thrive in their community of choice.
  • Extensive knowledge of available housing types and housing subsidy programs, including how to identify housing opportunities in an unfamiliar community.
  • Knowledge of Housing First principles and requirements, formal and informal housing assessment skills and practices, engagement strategies, and recovery-oriented, person-centered, strengths-based values and principles.
  • Skill in helping people integrate into the community through natural supports and basic community resources.
  • Ability to adhere to standards for Motivational Interviewing, Harm Reduction, Screening, Brief Intervention, Referral and Treatment (SBIRT), Housing First, Stages of Change, and Cognitive Behavioral interventions.
  • Knowledge of the effects of prejudice, discrimination, and oppression on people with psychiatric disorders, including effects of poverty.
  • Knowledge of trauma-informed and culturally competent services, and sensitivity to the cultural, religious, ethnic, disability, and gender issues of persons served.
  • Knowledge of the human, legal, and civil rights of persons served.
  • Skills and competence to formulate effective housing interventions for treatment plans and train other team staff to implement aspects of the plans.
  • Ability to collaborate with team members to address persons served' needs in treatment plans, form supportive and trusting relationships, use different communication and learning styles, make independent judgments and decisions, and work professionally and confidentially.
  • Knowledge of personal computer applications and equipment, and documentation standards and requirements.

Responsibilities

  • Use recovery-oriented, person-centered, culturally competent, and strengths-based approaches to help persons served find, obtain, and keep housing, and facilitate movement to appropriate housing settings.
  • Provide outreach to team members served who live in shelters, on the street, in temporary housing or respite, or in GLE/SIE settings, to identify housing needs and preferences.
  • Assess persons served' histories against specific subsidy and housing requirements; complete a housing profile for each new person served using information from them, mental health practitioners, and, with permission, family members or legal and eviction-history information; update the profile after each housing placement ends.
  • Help persons served complete housing and subsidy paperwork, and ensure referrals, applications, and renewals are completed and submitted on time.
  • Train and support persons served in housing searches and tenancy maintenance through instruction, assistance, modeling, and reinforcement.
  • Locate and secure new properties and conduct housing searches for persons served.
  • Develop individualized housing plans using Vinfen protocols for rapid housing access, reduced housing restrictions, and Housing First principles. Interventions may include applying for waitlists or subsidized or affordable housing, addressing eligibility barriers, gathering furniture and household equipment before move-in, preparing persons served for lease requirements and tenancy obligations, developing tenancy-maintenance skills and acquiring resources, and evaluating representative payeeship needs based on housing history.
  • Help persons served understand entitlement and subsidized-housing benefits so they can make financially informed housing decisions.
  • Consult with GLE/SIE Program Directors about the role of landlord when persons served are effectively Vinfen tenants.
  • Work with GLE/SIE staff to assist persons served transitioning into and out of GLE/SIE settings and reduce time needed for transition to placement.
  • Preserve tenancy and prevent homelessness by intervening with landlords, accessing contingency funds for rent when needed, consulting with LPHA on possible treatment interventions, collaborating with the team to intensify services, consulting with GLE/SIE staff on Community Residence Tenancy Act processes, and helping persons served develop needed skills.
  • Provide persons served and team members, including GLE and SIE persons served and staff, with training, information, and expert advice about subsidized and affordable housing opportunities, related services, and resources.
  • Perform evidence-based clinical and recovery-oriented interventions, including Motivational Interviewing, Harm Reduction and Addiction Treatment support, Screening, Brief Intervention, Referral and Treatment (SBIRT), Housing First, Stages of Change, Wellness Recovery Action Plans (WRAP), Seeking Safety, and Cognitive Behavioral interventions; perform, train, supervise, mentor, and model Housing First interventions.
  • Document persons served' needs and services thoroughly.
  • Educate and support persons served' family and friends, subject to HIPAA authorization requirements, regarding housing needs and preferences, including living with family or friends.
  • Consult Vinfen Affordable Housing Department staff as needed to develop alternative housing-finding and tenancy-preservation strategies.
  • Manage subsidies allocated to the team, subsidy referrals, and the related database.
  • Maintain current lists of available and waitlisted local, state, and federal subsidized and affordable programs, properties, tenant-based housing programs, and resource guides, including housing for elders and transitional-age youth.
  • Develop and maintain relationships with property managers, private landlords, Community Development Corporations, and local housing authorities to identify housing opportunities; serve as the primary contact with these entities to facilitate rapid housing placement.
  • Participate in the Housing Coordinator Community of Practice Workgroup led by Vinfen's Director of Affordable Housing for professional development, mentoring, and learning.
  • Attend residential-setting staff meetings as needed.
  • Perform other related duties as assigned.

Desired Qualifications

  • A Bachelor's degree in mental health, social services, or business.
  • Experience working with people with serious psychiatric conditions.
  • Experience managing affordable housing or housing supports.
  • Knowledge of housing subsidy programs.
  • One year of experience in real estate brokerage or management.
  • Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.

About the Company

Vinfen

Health and human services for disabilities

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
1977

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