Full-Time

Manager Community Financial Center

Channelside, Bilingual, Spanish Highly Preferred

Updated on 8/11/2026

GTE Financial

GTE Financial

201-500 employees

Credit union supporting financial literacy initiatives

No salary listed

Tampa, FL, USA

In Person

Outside sales and community outreach are required 2–3 days per week.

Bachelor's

Category
Business & Strategy (1)

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Requirements
  • A minimum of five years of progressive management experience or an undergraduate degree.
  • At least five years of experience, preferably in the finance industry, including at least one year of management experience or an equivalent combination of education and experience.
  • Bilingual English and Spanish capability is preferred.
  • Must qualify for a National Mortgage Licensing System number.
  • Must obtain the Florida Department of Financial Services Credit Life and Disability License.
  • Must demonstrate functional knowledge of the Bank Secrecy Act, the U.S. Patriot Act, the Office of Foreign Assets Control, the Right to Financial Privacy Act, and the Bank Bribery Act.
  • Full-time hours are required, with additional hours as necessary to accomplish objectives, goals, and projects.
Responsibilities
  • Ensure an exceptional member and employee experience.
  • Drive productivity, market growth, business development, and member or customer engagement through outside sales and community-driven activities.
  • Manage outside sales and community outreach an average of two to three days per week.
  • Coach, develop, and motivate the team to achieve its potential and support corporate goals and the strategic plan.
  • Empower the sales team to achieve performance objectives established by leadership.
  • Plan, lead, and drive organizational change while meeting business objectives.
  • Attract, retain, and develop talent to increase bench strength and improve productivity, proficiency, member engagement, and competitive position.
  • Manage individual and team queues so loan questions and messages receive timely and professional responses.
  • Manage the overall sales, service, operational success, and growth of the Community Financial Center, including direct reports.
  • Develop and execute local sales strategies that increase member engagement and deepen membership through community activities.
  • Develop the business market within the geographic proximity of the assigned Community Financial Center through outside sales and business calls two to three days per week.
  • Review and analyze sales activity and forecast data to determine processes supporting goals and objectives.
  • Review reports and implement action plans supporting the Center's sales goals.
  • Report outside business activity plans to the District Manager and provide weekly debriefs on activities and successes.
  • Monitor and track Community Financial Center service quality through Google ratings and Mpulse scores.
  • Prospect, build a pipeline, and move sales opportunities forward.
  • Partner with community organizations to establish relationships that enhance the credit union's growth and recognition.
  • Maintain a Google rating of 4.0 or higher.
  • Review loan documentation for accuracy and completeness.
  • Work with Operations Support Managers to adhere to GTE branding standards.
  • Support the Operations Support team in implementing procedures, processes, and experiences that create a consistent business model across Community Financial Centers.
  • Ensure, with the Facilities Department, that Community Financial Center facilities are properly maintained and secured inside and outside.
Desired Qualifications
  • An undergraduate degree.
  • Finance-industry experience.
  • Bilingual English and Spanish capability.

GTE Financial provides banking and financial services to its members as a credit union, focusing on helping people manage money, borrow for homes, and build personal prosperity while supporting the community. Its product approach centers on member services, such as accounts and loans, with a special emphasis on homeownership and financial literacy initiatives. The company operates by serving its members with financial products funded through member deposits and other typical credit-union practices, and its products are insured by the NCUA and offered as Equal Housing Lenders. What sets GTE Financial apart is its people-first culture: it emphasizes employee development, teamwork, and a commitment to charitable giving and local philanthropies, especially those that advance financial literacy and homeownership in the community. The company's goal is to help members achieve financial well-being and prosperity while extending positive impact to the communities it serves.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Tampa, Florida

Founded

1935

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2026 assets reached $3.13 billion, up from $2.96 billion year over year.
  • Loans granted jumped to $375.7 million in Q1 2026, nearly doubling year over year.
  • Jacksonville branches at Gate Parkway and Beach Boulevard create visible hiring and market-entry momentum.

What critics are saying

  • Jacksonville expansion starts late 2026, so execution risk hits before revenue arrives.
  • Competition from Ash Properties locations and incumbent Jacksonville banks compresses branch economics.
  • Credit-union member growth stalled near 233,973 in Q1 2026, threatening scale advantages.

What makes GTE Financial unique

  • NCUA approval lets GTE Financial enter six Florida service areas, expanding beyond Tampa Bay.
  • GTE Financial blends community branches, virtual teller lobbies, and member-owner branding.
  • Its 1935 charter and $3.13 billion asset base support credible local trust.

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Benefits

Remote Work Options

Hybrid Work Options

Flexible Work Hours

Company News

Jacksonville Daily Record
May 4th, 2026
GTE Financial expanding into Jacksonville.

GTE Financial expanding into Jacksonville. The Tampa-based credit union plans 2026 and 2027 openings in Southside. * By Karen Brune Mathis * | 5:00 a.m. May 4, 2026 * | 2 Free Articles Remaining! * Columnists * Mathis Report Tampa-based GTE Financial is preparing to build-out a Jacksonville office at The Palms at Gate Parkway in South Jacksonville, which its job postings show will be one of two offices in the area. The second office appears to be at Intracoastal Plaza at 14444 Beach Blvd. GTE Financial says it is a not-for-profit financial cooperative operating through West Central Florida with $3 billion in assets and 24 community financial centers. It calls its customers "member-owners." GTE Financial said in an emailed statement May 1 that it is scheduled to open its first full-service retail branch in Duval County in late 2026 and a second location in 2027. "The expansion into Jacksonville is part of GTE Financial's long-term commitment to meaningful growth, recently approved by the NCUA to serve six new service areas throughout the state of Florida," said the statement by Channing Thornton, managing director of retail member sales, referring to the National Credit Union Administration. The administration, created by the U.S. Congress in 1970, says it is an independent federal agency that insures deposits at federally insured credit unions, protects the members who own credit unions, and charters and regulates federal credit unions. Thornton said GTE Financial is recruiting leadership and relationship officers in the market. The statement did not provide the addresses for the offices. "The new service areas are distributed across Florida. We will prioritize opening locations in Jacksonville while exploring additional sites in other regions," Thornton said. Chartered in 1935, GTE Financial says it is locally owned and operated in the Tampa Bay area, serving more than 230,000 individuals and businesses. The GTEFinancial.org site says funds deposited at GTE are covered by the National Credit Union Share Insurance Fund. It calls itself a "community-centric credit union that truly focuses on providing advantageous products with service you can count on." The site says it is the official credit union of the Tampa Bay Lightning. The 24 centers in 16 cities comprise six in Tampa, two each in Clearwater, Lakeland and St. Petersburg and one each in 12 more. The closest to Jacksonville is in Ocala. The website shows personal, student and business services that include checking, savings, money market and health savings accounts; IRAs; certificates; credit cards; auto, home, personal, home equity, motorcycle, boat and RV loans; and wealth and advisory. The Palms at Gate Parkway The city is reviewing a permit for GTE Financial in 1,983 square feet of space at 7570 Gate Parkway, Unit 105, at an estimated project cost of $1.75 million. BDG Architects LLP of Tampa is the architect. AEC Integrated LLC of Jacksonville is providing private plan review. Plans show three offices, a breakroom, a lounge, lobby and rotunda and a walk-up ATM. Jacksonville-based Ash Properties is the landlord at the property, at northwest Gate Parkway and Burnt Mill Road, north of Ikea. The general site is at southwest Interstate 295 and Butler Boulevard. The 7570 Gate Parkway structure is one of three two-story buildings comprising The Palms at Gate Parkway. As Building 1, it is the southernmost structure. It is at the left when facing the central building. Unit 105 is on the ground floor. Also in the building are The Chocolate Bar, Foxtail Coffee Co. and Fore Score Golf Tavern. The site is across Gate Parkway from The Block Jax outdoor food hall, live music venue, kids play park and dog park. Intracoastal Plaza A second office is shown on site plans for Intracoastal Plaza, also owned by Ash Properties. The Ash Properties plan shows GTE Financial as a 3,392-square-foot building on Outparcel 1, next to Shores Liquors. Le Petit Paris Cafe is on Outparcel 3. Intracoastal Plaza is at southeast Beach Boulevard and San Pablo Road. Cushman & Wakefield Managing Director David Hillegas and Senior Associate Francesca Neuman represented GTE Financial in the lease negotiations for both locations. Job postings GTE Financial says in job postings that it will open two Financial Community Centers in Jacksonville. It is seeking candidates with target hire dates in September for personal banker in two locations identified as Jacksonville Intercoastal and Jacksonville Palms. The intracoastal area, as it is considered because of the Intracoastal Waterway, also is generally in Southside. The financial institution says the member relationship officer "will ensure members' needs are achieved by conducting a thorough financial assessment and recommending the most appropriate products and services fulfilling the member's immediate and future financial goals. They will assist in generating leads, building new and maintaining existing member relationships while providing a great member experience." It asks candidates to "join us as we get to know the Jacksonville community, support local families, and create a positive impact for both current and future members."

Osprey Observer
Oct 24th, 2025
GTE Financial Awards $81,000 In Scholarships To 27 Students

GTE Financial awards $81,000 in scholarships to 27 students. GTE Financial celebrated the next generation of leaders and changemakers on August 13 during its annual Scholarship Awards Luncheon at the T-Pepin Hospitality Centre in Tampa. The event honored 27 local students with $3,000 scholarships each, totaling $81,000 in awards this year alone. Now in its 14th year, the GTE Student Scholarship Program continues to make a lasting impact on students across the region. Since its launch in 2012, GTE has awarded over $1 million in scholarships, empowering hundreds of students to pursue higher education and strengthen their communities. "Celebrating 14 years of GTE Student Scholarships at our annual awards luncheon. Congrats to 27 local scholarship recipients for a total of $81,000 in awards in 2025," said a GTE Financial spokesperson. "These young leaders give back in big ways. Thank you to the families and students who pave a brighter future for all." This year's recipients represent a broad swath of Florida communities, including Brandon, Tampa, Valrico, Lutz, Dale City, Clearwater, Odessa, St. Petersburg, Land O' Lakes, Holiday, Tierra Verde, Fort Myers, Cape Coral, Sarasota and Pinellas Park. Several students hail from the Southeastern Hillsborough County area, particularly Brandon and Valrico. Among the 2025 recipients is Ryan Fidler of Brandon, who is planning to attend Florida State University. Like his peers, Fidler was selected for his academic excellence, leadership and dedication to community service - key criteria evaluated by an independent committee made up of local business and education leaders. As the cost of higher education continues to rise, GTE Financial's ongoing support remains critical. Beyond alleviating financial burdens, the program shines a spotlight on students who are already making meaningful contributions in their neighborhoods and beyond. The luncheon also offered media attendees the opportunity to speak directly with recipients, scholarship committee members and GTE leadership - capturing powerful stories and celebratory moments from an event focused on hope, achievement and community impact. For more information on the scholarship program, visit www.gtefinancial.org/personal/for-students/student-scholarships.

Osprey Observer
Jul 30th, 2025
GTE Financial Promotes Laurie Newman To Assistant Vice President Of General Accounting

GTE Financial, one of Florida's largest credit unions, announced today the promotion of Laurie Newman to assistant vice president of general accounting.

CUbroadcast
Jun 23rd, 2025
GTE Financial Named One of Newsweek's America's Greatest Midsized Workplaces 2025

GTE Financial, one of Florida's largest credit unions, has been named one of America's Greatest Midsized Workplaces 2025 by Newsweek and Plant-A Insights Group.

CUInsight
May 15th, 2025
GTE Financial launches Cash Academy to empower youth with financial literacy

GTE Financial is proud to announce the launch of Cash Academy, its new and improved financial education initiative designed to equip teens and young adults with the skills they need to build a strong financial future.