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SQA Services

Global quality management for supply chains

HR Contractor Relations Specialist

HR Generalist & Employee RelationsPosted on Nov 10
Full-timePalos Verdes Estates, CA, USA$24 - $29 /hr

About the Job

Requirements

  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Strong communication and interpersonal skills, with a professional and approachable demeanor.
  • Effective problem-solving abilities, including conflict resolution and de-escalation.
  • Ability to manage multiple priorities while staying organized and detail oriented.
  • Sound judgment in determining when to resolve or escalate issues.
  • Emotional intelligence, including active listening, empathy, and professionalism under pressure.
  • Receptiveness to feedback and a continuous improvement mindset.
  • Ability to demonstrate a firm but fair demeanor in decision making.

Responsibilities

  • Serve as the primary point of contact for employee inquiries related to policies, timekeeping, and general concerns.
  • Resolve employee issues promptly while maintaining professionalism and confidentiality.
  • Maintain accurate records of employee interactions and support HR investigations as needed.
  • Assist with timesheet reviews and the approval process.
  • Guide employees in using self-service tools such as STEPQ.
  • Collaborate with HR and cross-functional teams to support operations, project execution, and enhance the overall employee experience.
  • Support onboarding tasks for new hire associates.

Desired Qualifications

  • Three or more years of experience in an administrative or human resources role.
  • One or more years of experience in a manufacturing environment or consulting company.

About the Company

SQA Services

Global quality management for supply chains

SQA Services provides quality management solutions for complex, regulated supply chains by acting as an extension of its clients’ quality organizations across the globe. It serves high-tech manufacturing, aerospace, defense, pharmaceuticals, medical devices, and biologics, using a data-driven, risk-based approach to ensure supplier quality and regulatory compliance. The company performs services such as supplier quality management, quality audits and inspections, supplier development, and risk management under service contracts with Fortune 500 clients. Its global footprint allows it to monitor and manage supply chain quality in every country where clients operate, helping them save time and money while maintaining high quality standards. CEO Michael Guymon leads a flexible, integrated approach that borrows best practices from industries like automotive and aerospace to scale quality management as needs grow.

Company size
201-500
Company stage
M&A
Total funding
$282M
Headquarters
United States
Founded
1995

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