Full-Time

Senior Software Engineer

TextUs

TextUs

51-200 employees

Business texting SaaS for customer engagement

Compensation Overview

$140k - $150k/yr

Denver, CO, USA

Remote

Remote within the United States; optional on-site in downtown Denver, CO.

Category
Software Engineering (1)
Required Skills
Claude
Ruby
Observability

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Requirements
  • 5+ years building production software in a team that ships fast and owns its own quality
  • Comfort with the customer side of the product, not just the engineering side. You can sit in a customer call, translate what you hear into a spec, and defend the trade-offs you made.
  • Strong fluency with Claude Code or equivalent agentic dev tooling. We expect AI-assisted development to be the default workflow, not a side experiment, and we'll evaluate that fluency directly in the interview loop.
  • Strong written communication. The spec is the artifact. If another engineer or an LLM can't build from what you write, the role doesn't work.
  • Track record of shipping in a Rails or comparable full-stack environment, with depth in at least one adjacent surface (modern frontend, mobile, integrations, data)
  • History of independent ownership: features you took from problem to production with light oversight
Responsibilities
  • A feature area end-to-end, from spec authoring through verified production rollout
  • Translating product research and 1-3 year vision into specs the engineering org can build against
  • Specs that explicitly address tenancy, auth, rate limits, cost, observability, failure modes, and rollback
  • Acceptance criteria for every feature in your area, written before code is generated
  • UAT scenarios and the test artifacts that verify the system does what the customer expects
  • The codegen loop: scoping prompts, knowing when to stop and rewrite the spec rather than chase convergence, reviewing AI output against intent
  • Production health for what ships: telemetry, alerts, on-call response, follow-through on whatever broke
  • Pairing on spec authorship with less experienced engineers, raising the floor on what a "good spec" looks like across the team
  • Overall mentorship of junior and mid-level engineers
Desired Qualifications
  • Bonus: experience with TypeScript, React, React Native, Chrome extension surfaces, or embedded web app contexts

TextUs offers a business-class text messaging platform delivered as software-as-a-service (SaaS) that helps companies communicate with customers, leads, employees, and candidates through real-time SMS conversations. The platform supports two-way messaging, automation, and centralized workflows so teams can send, receive, and manage conversations efficiently. It differentiates itself by emphasizing real-time, personal SMS engagement with automated workflows rather than relying on email or other generic channels, supported by claimed high read and response rates. The goal is to help businesses improve engagement, drive lead generation and recruiting, and enhance customer service by delivering timely, text-enabled communication.

Company Size

51-200

Company Stage

Series C

Total Funding

$32M

Headquarters

Boulder, Colorado

Founded

2013

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Simplify Jobs

Simplify's Take

What believers are saying

  • Aug. 10, 2026 WhatsApp launch opens 2 billion users to TextUs customers.
  • April 2, 2026 Smart Delivery targets aggressive carrier filtering and rising compliance pressure.
  • April 21, 2026 hire Doug Busley signals heavier engineering investment and scalability.

What critics are saying

  • Carrier spam filters and Meta template rules can block sends, crushing campaign performance.
  • Twilio, Iterable, and Sinch bundle texting, WhatsApp, and CRM workflows more broadly.
  • If Salesforce or ATS partners deprioritize integrations, TextUs becomes a replaceable feature.

What makes TextUs unique

  • TextUs unifies SMS and WhatsApp in one inbox with automatic SMS fallback.
  • Smart Delivery rewrites risky messages before send, embedding compliance inside workflows.
  • Deep Salesforce and ATS integrations make texting native to revenue and recruiting systems.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

401(k) Company Match

Unlimited Paid Time Off

Phone/Internet Stipend

Home Office Stipend

Parental Leave

Paid Holidays

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-3%
Yahoo Finance
Aug 10th, 2026
TextUs launches WhatsApp messaging to reach 2B+ users in unified inbox with SMS fallback

TextUs has launched WhatsApp messaging integration, enabling business teams to manage both SMS and WhatsApp conversations from a single inbox. The platform now provides access to WhatsApp's 2 billion monthly active users without requiring teams to switch between separate tools. The integration handles WhatsApp's compliance requirements automatically, managing Meta-approved templates and tracking the 24-hour messaging window after initial contact. If WhatsApp message delivery fails, the system automatically retries via SMS. Key features include unified inbox management, automated compliance tracking, SMS fallback, interactive messaging with quick-reply buttons, and the ability to send WhatsApp campaigns to entire contact lists. The update addresses a gap for teams engaging global prospects and customers who primarily use WhatsApp for communication.

Associated Press
May 27th, 2026
TextUs launches AI-powered SMS platform for full SaaS revenue funnel with 56% response rates

TextUs, a Denver-based business text messaging platform, has launched new capabilities positioning SMS as a full-funnel revenue channel rather than just a campaigns tool. The company's 2026 SMS Engagement Report shows 79% of users say SMS outperforms email, with top teams seeing response rates exceeding 56%. The platform now includes Contact Intelligence 1.0, which uses AI to automatically score engagement levels and track contacts through a six-stage relationship funnel. Smart Delivery features real-time message quality scoring and spam filter avoidance, whilst deep Salesforce integration ensures all conversations flow directly into CRM systems. TextUs serves sales, recruiting and customer engagement teams across thousands of organisations. The updates address the attribution gap between texting activity and pipeline outcomes.

Associated Press
Apr 21st, 2026
TextUs appoints Doug Busley as senior VP of engineering to scale platform

TextUs, a business text messaging platform, has appointed Doug Busley as senior vice president of engineering. Busley joins from Iterable, where he spent over five years scaling the engineering team and product infrastructure, leading the messaging pillar of product engineering. At TextUs, Busley will oversee the engineering organisation, focusing on platform scalability, architectural modernisation and product innovation. His appointment comes as demand for business texting accelerates. TextUs provides a texting platform that integrates with CRM and applicant tracking systems, helping businesses convert leads into revenue through automated and conversational messaging. The company reports a 98% read rate and up to 45% response rates for its platform.

Wallowa.com
Apr 21st, 2026
TextUs names Doug Busley as Senior Vice President of Engineering.

TextUs names Doug Busley as Senior Vice President of Engineering. GlobeNewswire | www.textus.com Today at 9:21am PDT Denver, Colorado, April 21, 2026 (GLOBE NEWSWIRE) - TextUs, the industry-leading text messaging platform that transforms how businesses convert leads into revenue, today announced the appointment of Doug Busley as Senior Vice President of Engineering. Busley brings deep experience building and scaling engineering organizations in high-growth B2B SaaS environments. He joins TextUs from Iterable, where he spent over five years helping scale the company's engineering team and product infrastructure during a period of rapid growth. During his tenure, he led the Messaging pillar of product engineering and supported the development of systems powering marketing campaigns for thousands of customers. At TextUs, Busley will lead the company's engineering organization with a focus on platform scalability, architectural modernization, and continued product innovation as demand for business texting accelerates. "Doug has a proven ability to scale engineering teams and systems in high-growth environments," said Martin Payne, CEO of TextUs. "His experience and leadership will be critical as we continue to invest in our platform and build for the next phase of growth." Busley's leadership philosophy centers on building autonomous teams and enabling engineers to do their best work, an approach that aligns closely with TextUs' focus on innovation and performance. TextUs stands out as a market leader by offering a texting platform that drives revenue and boosts pipeline conversion. As businesses increasingly look for better ways to connect with prospects, customers, candidates, and employees, text messaging has emerged as a critical communication channel. About TextUs TextUs is the leading business text messaging software that empowers businesses to convert leads into revenue through automated and conversational texting. TextUs integrates with several customer relationship management (CRM) and applicant tracking system (ATS) platforms, making texting an easy and seamless extension of current business systems. With a 98% read rate and up to 45% response rates, TextUs helps teams communicate faster, build stronger relationships, and drive measurable business outcomes. To learn more, visit www.textus.com. Kira Renee www.textus.com (720) 753-5412 [email protected] This is a paid placement. For further inquiries, please contact GlobeNewswire directly.

Associated Press
Apr 2nd, 2026
TextUs launches AI-powered Smart Delivery for SMS with real-time risk detection and compliance

TextUs, a business SMS platform, has launched Smart Delivery, an AI-powered system designed to improve SMS deliverability, message performance and compliance. The system combines real-time AI risk detection, intelligent message optimisation and proactive compliance enforcement. Smart Delivery uses AI-powered Message Quality Indicators to analyse message content before sending, detecting deliverability risks in real time. When issues are identified, the system rewrites messages into compliant versions whilst preserving intent. It also monitors opt-out rates and delivery signals to provide early visibility into performance risks. The system acts as an intelligent layer embedded within every send, automatically evaluating and enforcing best practices. Messages flagged as high-risk are prevented from sending entirely until rewritten. Smart Delivery is now available to TextUs customers.