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Family Dollar

Discount retailer offering low-cost household goods

Third Keyholder

Retail Store ManagementUpdated on Nov 14
Part-timeRipley, TN, USANo salary listedIn-person

About the Job

Requirements

  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
  • Ability to regularly lift up to 40 pounds and occasionally up to 55 pounds from floor level to above shoulder height, with or without reasonable accommodation.
  • Adequate fitness to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
  • Ability to read, interpret, and explain operational directives, such as merchandise schematics.
  • Completion of high school or equivalent is preferred.
  • Management experience in retail, grocery, or drug store environments is preferred.

Responsibilities

  • Provide customer service by greeting customers, assisting with merchandise selection and location, and efficiently completing sales transactions.
  • Support store operations by assisting the Store Manager with daily activities, maintaining accurate inventory levels, supporting deliveries and replenishment, and maintaining store cleanliness and appearance.
  • In the absence of the Store Manager or Assistant Store Manager, open or close the store, oversee store conditions, and provide operational assistance.
  • At the direction of the Store Manager, guide store team members on Family Dollar operating practices and procedures and communicate and explain standards and procedures to team members.
  • Answer customer questions and resolve customer inquiries and concerns in a positive, approachable manner.
  • Handle situations with the best interests of both the customer and the Company in mind.
  • Build average basket transactions and store sales through suggestive selling, advising customers of promotional items, and linking add-on items.
  • Maintain a clean, well-stocked store for customers.
  • Maintain a positive image toward internal customers, external customers, and the community.
  • Accurately handle customer funds and process transactions using the point-of-sale system.
  • Unload merchandise from delivery trucks, organize merchandise, transfer it from the stockroom to the store, stock shelves, and recover merchandise in the store.
  • Assist the Store Manager with asset-protection prevention by maintaining a presence in the store and providing customer service.
  • In the absence of the Store Manager or Assistant Store Manager, perform opening and closing duties, provide operational assistance to cashiers, maintain records, and handle cash register deposits and receipts.
  • Complete all position-based training on time.
  • Follow all Company policies and procedures.
  • Perform other duties as assigned.

About the Company

Family Dollar

Discount retailer offering low-cost household goods

Family Dollar provided a wide range of inexpensive goods at neighborhood stores, aiming to help shoppers save money on everyday items. Its core model was to offer value in small, convenient locations with merchandise priced at low levels, historically under two dollars. Customers access products by visiting brick‑and‑mortar stores in local communities rather than ordering online. The company stood apart from competitors through its emphasis on ultra-low prices and broad selection within small formats, later expanding through public growth and eventually becoming part of a larger consolidation when Dollar Tree acquired it in 2015. The overall goal was to help budget-conscious families stretch their dollars by offering convenient access to affordable goods.

Company size
10,001+
Company stage
IPO
Headquarters
Chesapeake, VA
Founded
1959

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