Head of US Sales Enablement - Amazon Shipping

Description

Amazon Shipping is building a high-growth business designed to transform how brands and merchants think about logistics. As we rapidly expand our shipping and delivery services across the U.S., we are investing in the commercial capabilities required to win larger, more complex customers and scale a world-class Business Development organization.

As the Head of US Sales Enablement, you will own the strategy for building and scaling seller capability across Amazon Shipping's U.S. Business Development organization. You will lead a high-performing Sales Enablement and Learning & Development team and define the mechanisms, curricula, tools, and standards that help sellers engage customers more strategically, navigate complex buying organizations, and accelerate opportunities from prospecting through close.

This is a highly visible leadership role at the intersection of sales strategy, learning, and commercial execution. You will translate business priorities and field needs into scalable enablement programs spanning onboarding, sales methodology, product and industry knowledge, coaching, leadership development, and continuous learning. You will partner closely with Business Development, Marketing, Product, Operations, and other cross-functional leaders to identify capability gaps and ensure sellers have the knowledge, skills, and resources required to win.

Success will be measured not by training delivered, but by seller performance and business impact: faster ramp, stronger sales execution, increased sales velocity, improved engagement with key buyer personas, and greater ability to win large and complex opportunities.

About You

You are a strategic sales enablement leader who turns commercial priorities into scalable seller capabilities. You think in systems and mechanisms, combining long-term vision with operational rigor to build programs that improve seller effectiveness and drive measurable business outcomes.

You are customer-obsessed, data-driven, and comfortable operating in ambiguity. You can influence senior leaders across Business Development, Marketing, Product, and Operations while maintaining a high bar for content, execution, and impact.

Key job responsibilities
* Own the Learning & Development strategy for Amazon Shipping’s Business Development organization.
* Lead and develop a team of L&D professionals across onboarding, ongoing enablement, and regional execution.
* Define core sales curricula, certification standards, and learning mechanisms that scale globally while enabling localization.
* Partner with Business Development, Sales Operations, Product, and Tech to align enablement priorities to business strategy and roadmap changes.
* Establish clear success metrics for learning effectiveness, adoption, and impact on seller performance.
* Drive continuous improvement of learning programs, tools, and delivery models as the business scales.

Basic Qualifications

- 1+ years of Microsoft Office products and applications experience
- 3+ years of direct people management, including managing managers or senior individual contributors experience
- Bachelor's degree or equivalent, or 2+ years of Amazon RME (Reliability Maintenance Engineering) BB/3P Full Time Exempt experience
- Experience in project, program or product management with focus on technical education programs
- Experience in instructional design with a software technology company

Preferred Qualifications

- Master's degree in Engineering, Education, Organizational Development, or a related field
- Experience leading training organizations or programs at a national or network scale
- Experience with Learning Management Systems (LMS) strategy, governance, and reporting
- Experience with instructional design, curriculum architecture, or training program development
- Experience using data and metrics to influence senior leadership and drive organizational change

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.