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Armanino

Accounting, tax, and business consulting firm

Director – Resource Management & Workforce Planning - Audit & Attest

Business OperationsUpdated on Nov 5
Full-time$157.4k - $246.5kIn-person

About the Job

Requirements

  • A bachelor's degree in business, finance, accounting, human resources, or a related field, or equivalent professional experience.
  • At least 10 years of progressive experience in resource management, workforce planning, operations, or related leadership roles, including significant experience in a professional services environment.
  • Demonstrated experience leading a resource management or workforce planning function within a complex, matrixed professional services organization.
  • Strong understanding of professional services workforce economics, including utilization, capacity, leverage, labor mix, engagement demand, and the relationship between resource deployment and financial performance.
  • Proven ability to develop and manage forward-looking capacity and demand forecasts and translate workforce data into operational decisions.
  • Demonstrated ability to influence senior leaders, navigate competing priorities, challenge assumptions, and drive accountability through strong relationships and business judgment.
  • Strong analytical and problem-solving capabilities, with demonstrated experience developing KPIs, identifying emerging trends, diagnosing issues, and converting insights into action.
  • Demonstrated experience improving resource management processes, systems, operating models, and organizational effectiveness.
  • Experience leading, coaching, and developing resource management professionals.

Responsibilities

  • Lead the Resource Management function and team, establishing clear expectations, operating rhythms, accountability, and development for Resource Managers while continuously improving the effectiveness of the function.
  • Own workforce capacity and deployment across the business, matching available professionals to client and business needs based on skills, experience, development objectives, availability, geography, and engagement economics.
  • Lead proactive, forward-looking capacity and demand planning, identifying projected shortages, excess capacity, skill gaps, and other workforce risks early enough for business leaders to take corrective action.
  • Identify and resolve resource imbalances, including unassigned or underutilized capacity, staffing conflicts, delayed client work, overextended teams, and resources being held unnecessarily for future engagements.
  • Partner with senior business and engagement leaders to optimize workforce decisions, challenging staffing requests, timing assumptions, skill requirements, and resource allocations when necessary to achieve the best outcome for the broader business.
  • Establish and manage resource management KPIs and operating metrics, including capacity, utilization, demand, forecast accuracy, staffing gaps, and other measures that provide leadership with early visibility into workforce opportunities and risks.
  • Translate workforce data into action by providing senior leadership with concise, forward-looking insights and specific recommendations regarding resource deployment, hiring, contingent labor, workload balancing, and other workforce decisions.
  • Partner with Finance, Talent Acquisition, People Operations, and business leadership to align workforce planning with revenue forecasts, hiring plans, financial objectives, employee development, and longer-term business strategy.
  • Develop scalable resource management processes and operating rhythms that create clear accountability among Resource Management, engagement leaders, and business leadership for staffing decisions and timely resolution of capacity issues.
  • Drive continuous improvement of resource management technology, data, reporting, and processes, including effective use of Workday, Dayshape, and other workforce planning tools to improve visibility, forecasting accuracy, decision speed, and operational efficiency.
  • Collaborate with global resource management teams to optimize the use of talent across geographies and promote consistent resource management practices where appropriate.
  • Serve as a strategic workforce advisor to senior leadership, bringing an enterprise perspective to decisions involving workforce mix, organizational capacity, talent deployment, and future resource requirements.

Desired Qualifications

  • Experience with Workday, Dayshape, or comparable enterprise workforce management, scheduling, and planning tools.
  • Experience within accounting, consulting, or another project-based professional services organization is strongly preferred.

About the Company

Armanino

Accounting, tax, and business consulting firm

Armanino LLP is a large accounting and business consulting firm that offers assurance/audit, tax, and consulting services to a diverse mix of clients, including privately-held companies, nonprofits, and public entities. It supports clients through a combination of corporate tax outsourcing, software training, and managed services, with specialized expertise in fintech and dedicated professional services for law firms, creative agencies, and other professional organizations. The firm delivers customized, strategic solutions via a collaborative, client-centric approach, pairing seasoned professionals with industry-specific knowledge to address challenges such as workforce changes, AI adoption, and supply chain issues. Its goal is to help clients maximize value from their software investments, navigate regulatory requirements, and achieve sustainable growth by providing tailored services aligned with each client’s needs.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
San Ramon, CA
Founded
1969

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