Full-Time
Mobile Service Roadside Router
Tesla
10,001+ employees
EVs and integrated renewable energy solutions
No salary listed
Plano, TX, USA
In Person
 Operations & Logistics (1) |
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- A minimum of 2 years of relevant work experience in roadside or fleet dispatching, or in a service advisor role.
- Demonstrated experience handling customers in fast-paced environments.
- Excellent written and verbal communication skills.
- A high level of adaptability and the ability to effectively prioritize and maintain a flexible schedule to accommodate customer needs.
- Proficiency in dispatch management systems and Microsoft Office Suite.
- A strong understanding of basic automotive knowledge related to chassis, wheel, and tire repair or replacement.
- Willingness to learn new automotive technologies, collaborate across neighboring markets, and maintain positive working relationships in a team-based environment.
- Oversee roadside response operations in an assigned geographic, multi-market area.
- Manage customer expectations regarding response times and provided services.
- Maintain high-level verbal and written communication with the Mobile Tire and Roadside Support Teams.
- Use creative and proactive approaches to resolve customer flat-tire events and other roadside concerns using available resources.
- Collaborate with the local Parts Team to understand inventory levels and locations.
- Strategically stage and schedule the fleet to ensure efficient responses to roadside requests and scheduled jobs throughout the day.
- Accurately manage job information and requests in the Dispatch Operations System and customer relationship management system.
Tesla designs and sells electric vehicles and renewable energy products. Its cars (Model S, 3, X, Y, and Roadster) run on battery power, with a semi-autonomous Autopilot driving system and a global network of fast-charging stations called Superchargers. The company also provides solar panels, Solar Roof, and energy storage products (Powerwall, Powerpack, Megapack) to generate and store clean energy for homes and businesses. Tesla operates with a vertically integrated model, manufacturing key components (batteries, drivetrains) and selling directly to customers via its website and stores, while earning revenue from vehicle and energy product sales and regulatory credits. Its goal is to speed up the world’s transition to sustainable energy by combining mobility and energy solutions in one ecosystem.
Company Size
10,001+
Company Stage
IPO
Headquarters
Austin, Texas
Founded
2003
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Simplify's Take
What believers are saying
- Tesla reported Q2 2026 revenue of $28.236 billion and 480,126 deliveries.
- Reuters said FSD v15 is Tesla's 'step-change,' with robotaxi fleet code already running.
- Malaysia opened Tesla's 21st Supercharging station on August 21, 2026, extending regional coverage.
What critics are saying
- China recalled 2.98 million Teslas on August 21, 2026 over emergency door escapes.
- Tesla removed Solar Roof sales on August 24, 2026, killing a decade-long product line.
- FSD and Cybercab still depend on unproven autonomy; a robotaxi failure would crush valuation.
What makes Tesla unique
- Tesla owns vehicles, software, charging, energy storage, and direct sales channels.
- Its Supercharger network and OTA software create a closed product and data loop.
- Nevada approved Tesla Robotaxi LLC for up to 5,000 vehicles on August 20, 2026.
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Benefits
Remote Work Options
Flexible Work Hours
Growth & Insights and Company News
6 month growth
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↓ -2%Tesla has removed its solar roof product from its website, apparently discontinuing the electricity-generating roof tiles Elon Musk unveiled in 2016. The company installed only 3,000 solar roofs in the US by end-2022, far short of Musk's prediction of 1,000 installations per week by 2020. The solar roof captured less than 0.03% of the roofing market in 2022 and represented just 0.17% of residential solar capacity installed that year, according to Wood Mackenzie. The product proved more expensive and slower to install than conventional solar panels, with some units warping or underperforming. Tesla acquired SolarCity in 2016 partly on the promise of the solar roof technology. The company now indicates interest in building a $10.1 billion solar cell factory in Texas.
Tesla will unveil the production version of its Cybercab on 3 September in Austin. The autonomous vehicle, designed without a steering wheel or pedals, will run on Tesla's Full Self-Driving software as part of a planned ride-hailing network. Nevada has authorised Tesla to operate up to 5,000 robotaxis in Clark County, including Las Vegas. The company aims to deploy roughly 2,500 vehicles within a year, potentially exceeding Waymo's authorised fleet of 1,000 vehicles. The Cybercab launch represents a critical test for Tesla's autonomous driving ambitions, which form a significant portion of its valuation. The company must still demonstrate safety, regulatory compliance and real-world reliability before scaling the service.
Tesla's Optimus humanoid robot operates at roughly $5 per hour versus $35 for human workers, targeting $300 billion in near-term serviceable wages across factories, warehouses, and food service. US tech companies cut nearly 140,000 jobs in 2026, with Amazon, Microsoft, Meta, and Oracle driving roughly 50,000 of those layoffs citing AI. The shift affects white-collar workers particularly, as AI compresses work that previously required entire teams. Monday.com announced plans in July to eliminate about 20% of its workforce, approximately 630 positions, whilst redirecting resources toward its AI platform. The changes create a paradox for investors: productivity gains from automation could erode the consumer purchasing power that companies depend on for revenue growth.
Tesla's second-quarter results showed $27 billion in revenue with automotive sales up 23% year over year, though operating margin compressed to near 1% after price cuts and heavy spending. Free cash flow turned negative as capital expenditures more than doubled sequentially, with guidance calling for over $25 billion of capex for the year. Vehicle production reached 408,000 units in the first quarter, with 358,000 delivered. Energy storage deployments hit 8.8 gigawatt-hours. Full self-driving subscriptions amongst current owners reached approximately 1.28 million active users in the first quarter, up roughly 51% from the prior quarter. Tesla disclosed hundreds of millions of dollars in annual recurring revenue from FSD alone, generating high-margin income from cars already sold.
Tesla is recalling 2.98 million vehicles in China over door releases that may trap passengers when power fails after crashes. The recall, Tesla's largest in China, covers Model 3, Model Y, Model S, and Model X vehicles built between 2018 and 2026. Tesla doors normally open with electric buttons that can fail when collisions disable the low-voltage system. Passengers must then find mechanical releases that regulators say blend into interiors. Bloomberg identified at least 15 deaths across 12 crashes involving occupants unable to exit burning Teslas. The fix includes warning labels and a software update to lower windows automatically after collisions. Tesla is not replacing door hardware. Design chief Franz von Holzhausen said the company is working to combine electronic and mechanical releases into one control. China generated $20.96 billion for Tesla last year, roughly 22 per cent of total revenue.