S

SBM Management Services

Global facilities management and cleaning services

Account Director

Account ManagementUpdated on Nov 12
Full-time$140k - $150k /yr

About the Job

Requirements

  • A bachelor's degree in Business Management or a related field from a four-year college or university, with 5–8 years of experience, or an equivalent combination of education and experience.
  • May be required to have a valid driver's license.

Responsibilities

  • Provides direction and develops growth and retention for client-specific programs.
  • Reviews research to anticipate competition and market trends and translate customer attitudes about services and relationships.
  • Consults with development teams on market requirements and product features.
  • Communicates strategies—including marketing, operations, communications, sales, and employee satisfaction for the assigned customer—to the executive team.
  • Coordinates and aligns strategy with the corporate growth plan.
  • Works with other departments to help develop the customer relationship with regard to pricing, positioning, and packaging.
  • Evaluates and analyzes program results and presents recommendations for changes in strategy.
  • Interviews, hires, plans, assigns, and directs employee work; conducts performance evaluations; rewards and disciplines employees; addresses complaints and resolves problems; and ensures employees are properly trained on tasks and safety requirements.
  • Travel is required for this role.

About the Company

SBM Management Services

Global facilities management and cleaning services

SBM Management Services provides facilities management focused on soft services, especially commercial cleaning and janitorial work. It customizes cleaning programs for each client and runs them through standardized processes, management systems, and reporting tools to boost efficiency and transparency. With a global footprint of over 1,000 locations, SBM offers integrated soft services designed to keep facilities clean and safe, backed by a workforce developed through training in a minority-owned company. Its approach emphasizes consistent operations, measurable reporting, and tailored service to meet diverse client needs. The goal is to help clients maintain high-quality, safe workplaces by delivering reliable cleaning and facilities support through an organized, scalable system.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
McClellan, West Virginia
Founded
1982

Recently Posted Jobs

Explore more opportunities at SBM Management Services

See more jobs