Human Resources Generalist - Production

Job Summary:

WHO ARE YOU?

Do you enjoy dance music? Are you passionate about supporting people and fostering positive, solutions-driven workplaces? Then you’re in luck! We are looking for a highly motivated, detail-oriented, and people-driven individual who embodies both a love for dance culture and a genuine interest in navigating workplace challenges, coaching managers, and ensuring that concerns are addressed thoughtfully, fairly, and in alignment with our company values and policies. If you thrive in high-energy environments, enjoy problem-solving, and take pride in helping teams grow through clear communication and strong partnerships, this could be the role for you.… 

WHO ARE WE?

Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction.  The quality of the Headliner experience is our top priority.

Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac's events have taken place in 13 countries across five continents. The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.

THE ROLE

Insomniac Events is seeking an experienced Human Resources Generalist to act as a tactful partner and on-site HR lead for our seasonal production teams and partner ventures. This hands-on role will provide comprehensive field HR support across the full employee lifecycle including recruiting, onboarding, ER, payroll, and offboarding ensuring a compliant, inclusive, and engaging work environment.

The ideal candidate will bring a strong HR foundation and thrive in real-time, field-based environments, such as live events, film and TV productions, theme parks, construction sites, factories, etc.., where adaptability, sound judgment, and people skills are key. This role requires comfort operating independently in the field, building trust with operational teams, and resolving employee relations matters with professionalism and care. This is not a remote position and required to be in office when not on site at various event locations. 

RESPONSIBILITIES

• Serve as the primary HR point of contact for assigned production teams and seasonal partner ventures. Act as a trusted advisor to on-site managers during high-pressure show environments, coaching them on performance, conflict resolution, and policy adherence
• Own assigned events from pre-event readiness through post-show closeout, including documentation, employee-relations follow-up, workers’ compensation coordination, payroll/timekeeping exceptions, and confirmation that outstanding items have a named owner and resolution plan. 
• Provide guidance on HR policies, procedures, and employment laws to ensure compliance across federal, state, and local levels
• Manage employee relations issues including advising managers, documenting concerns, and independently conducting investigations into workplace conduct, escalating high-risk matters in collaboration with HRBPs or Legal
• Support the full employee lifecycle, including recruitment, onboarding, performance management, and offboarding
• Source, screen, and recommend candidates for seasonal production roles; draft and issue offer letters, and coordinate onboarding processes for a smooth new hire experience
• Ensure timely and accurate processing of payroll, timekeeping, and employee records; troubleshoot and close assigned payroll exceptions in partnership with Payroll, Production, and the event HR owner. 
• Respond to employee inquiries related to pay, benefits, onboarding, and HR programs, ensuring timely and professional support
• Maintain HR documentation, manage reporting and audits, and monitor trends to identify opportunities for improvement
• Partner with production leadership to foster a positive workplace culture, improve retention, and ensure alignment with company values
• Partner with Safety, Risk, and Production teams to support compliance with OSHA, workers’ compensation, and injury reporting protocols in fast-paced event environments
• Coordinate assigned production workers’ compensation claims and incidents, including timely documentation, employee communication, and partnership with Safety, Risk, and the Manager, Production HR on escalated matters. 
• Facilitate employee leaves of absence (FMLA, CFRA, ADA) and accommodations processes in partnership with Corporate HR, Benefits and Legal, ensuring compliance and timely communication with employees and managers
• Deliver or coordinate HR related trainings, including new hire orientation, anti-harassment, and compliance programs.
• Collect and analyze HR data to identify trends in turnover, employee engagement, and workplace issues, providing insights and recommendations to leadership
• Promote a positive workplace culture by encouraging professionalism, collaboration, and mutual respect among production teams
• Support special HR projects, audits, and process improvements as needed
• Available for irregular schedules including evenings, weekends, and holidays during live event periods
• Domestic travel of up to 40% is expected, with concentrated travel during peak event periods.
• Support recruiting, hiring and onboarding of various team members
• Travel as needed to serve as the on-site HR presence for productions and key seasonal events

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 4+ years of human resources experience, with at least 2 years supporting employee relations and HR processes directly
• Entertainment, live events, or production industry experience strongly preferred
• Strong knowledge of federal, state, and local employment laws, including California
• Experience supporting safety compliance, workers’ comp, and/or return-to-work processes in field or production environments
• Proven ability to work independently in remote or high-volume environments with minimal oversight
• Experience acting as the sole HR presence on-site during live events, productions, or multi-day field operations, with responsibility for managing employee relations, performance issues, and policy matters independently
• Ability to facilitate or deliver HR trainings to small and large groups in both field and office settings
• Strong analytical skills with the ability to use HR data to inform decision-making
• Proficiency in HRIS systems; Workday and ADP Vantage experience preferred
• Exceptional communication, interpersonal, and problem-solving skills
• Ability to balance multiple priorities in a fast-paced, dynamic environment
• High level of discretion, confidentiality, and professionalism
• Willingness and ability to work flexible hours, including nights, weekends, and holidays as event schedules demand
• Ability to perform the physical requirements of field environments, including standing/walking for extended periods and working in outdoor conditions
• Must have valid driver’s license

WORK ENVIRONMENT

• Must be able to quickly assess and de-escalate employee relations issues in dynamic, high-pressure situations
• Must be able to tolerate loud noise levels & busy environments
• May work in drastic temperature climates
• Must be willing to work during evening and weekend hours, as required, to meet deadlines 
• Must be able to walk long distances or stand for extended periods during event days

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Insomniac will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.