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Upbring

Children's services delivering safety, education, health

Family Engagement Advocate

Case Management & AdvocacyUpdated on Nov 7
Full-timeGeorge West, TX, USANo salary listed

About the Job

Requirements

  • An Associate’s degree in Social Services, Human Services, Family and Child Development, Early Childhood Education, or a related field is required.
  • Ability and willingness to obtain a Family Development Credential (FDC) within 12 months of hire is required.
  • One year of experience in Early Head Start or Head Start-related work, or providing comprehensive services to children and families, is required.

Responsibilities

  • Maintain funded enrollment levels in accordance with Head Start Performance Standards and Upbring policies.
  • Provide parent orientation to ensure families are informed about the enrollment process for Early Head Start or Head Start.
  • Perform duties related to Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA), ensuring ongoing monitoring, compliance, and effective implementation.
  • Provide ongoing case management services through collaboration and the referral process to help children and others access special programs and services, including counseling, emergency assistance, or crisis intervention.
  • Ensure ongoing follow-up and referrals are initiated and monitored to support child health care and status according to Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) requirements.
  • Conduct home visits and follow up with families, assisting with parenting, child development, attendance, and wellness checks.
  • Collaborate with staff, parents, and community partners to support family engagement and children’s needs.
  • Ensure all Program Information Report (PIR) data is current and accurate in the data management system.
  • Comply with company policies, procedures, Child Care Minimum Standards, and Head Start Program Performance Standards (HSPPS) regulations and standards; ensure each child’s health and safety and support children’s overall well-being.
  • Use discretion and maintain confidentiality in matters related to families, staff, and Head Start/Early Head Start programs, as appropriate.
  • Do not use or impose corporal punishment or other forms of child maltreatment to discipline children.

Desired Qualifications

  • A Bachelor’s degree in Social Work, Family and Child Development, Early Childhood Education, or a related field is preferred.
  • Three years of directly related experience, training, and skill assisting parents of young children to advocate for their families is preferred.
  • A Family Development Credential (FDC) is preferred.
  • Experience with the Child Plus data management system is preferred.
  • Bilingual ability in Spanish and English is preferred based on the service population.

About the Company

Upbring

Children's services delivering safety, education, health

Upbring provides services to prevent child abuse and support vulnerable children and families. It offers a continuum of programs that target five areas—safety, life skills, education, health, and vocation—aimed at measurable progress and long-term well‑being. Their approach combines physical, emotional, and spiritual growth in a faith‑based framework, and it evolves over time to meet the changing needs of the children it serves. The company differentiates itself through a long history (over 135 years), a holistic, multi‑faceted suite of services, and a commitment to building lasting change rather than short-term aid. The overarching goal is to break the generational cycle of abuse by addressing root causes and helping children and families thrive.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Austin, TX
Founded
1881

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