Investment Analytics Client Manager
State Street
Investment Analytics Client Manager
State Street
Holds assets for institutions and runs index funds
Role purpose
Based in Singapore , the client-facing manager is part of the regional Investment Analytics (IA) team, responsible for combining technical analytics expertise with ownership of the client relationship and service experience. The IA offering covers investment performance, attribution, risk and mandate compliance.
Core responsibilities
Own assigned IA clients and act as their first escalation point.
Maintain a detailed understanding of each client's IA requirements, including what they value and why.
Build trusted client relationships through proactive communication and expectation management.
Collaborate with Operations Hubs and global IA colleagues.
Provide governance through the Client Service Process (CSP).
Coordinate with Operations and Product to ensure client requirements are delivered.
Feed client experience and requirements into Product development.
Deliver value through analytics insights, consulting and value-add solutions.
Oversee solution implementation against client specifications.
Develop and communicate knowledge of the local market.
Skills sought
Team-first mindset.
Strong mathematics and analytical capability.
Strong understanding of financial markets and investment products.
Ability to understand unfamiliar and complex subjects.
Strong interpersonal skills and a positive, solution-oriented approach.
Qualifications and experience
University degree.
Postgraduate qualification, CFA® and/or CIPM® study is advantageous.
Staff-management experience is advantageous.
7+ years of relevant industry experience, including direct analytics and client exposure.
Relevant experience includes performance, attribution and ex-post risk; investment data; monitoring investment restrictions; interpreting mandates/prospectuses/regulatory guidelines; institutional client servicing; and project management.
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
Holds assets for institutions and runs index funds
State Street holds and services investments for pension funds, insurers, fund companies, and other large institutions, and it also runs index funds through State Street Investment Management. It launched the first US-listed exchange-traded fund, the SPDR S&P 500 ETF Trust, in 1993, and in 1924 it became custodian of the first US mutual fund. As a custody bank, it safekeeps clients' stocks and bonds, completes their trades, calculates what their funds are worth, and lends their securities to other investors. It earns fees on the assets it services and manages, plus income from currency trading and from interest on client cash. State Street traces its roots to a bank chartered in 1792 and is based in Boston, Massachusetts.
Explore more opportunities at State Street