Full-Time

Implementation Consultant

Scheduling

Updated on 9/4/2026

QGenda

QGenda

501-1,000 employees

Unified platform for healthcare workforce management

No salary listed

No H1B Sponsorship

Atlanta, GA, USA

Hybrid

Hybrid role with travel for customer meetings, conferences, and industry events.

Bachelor's

Category
Solution Engineering (1)
Required Skills
CRM
Word/Pages/Docs
Salesforce
Excel/Numbers/Sheets
Microsoft Outlook
PowerPoint/Keynote/Slides

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Requirements
  • A bachelor's degree is required.
  • At least 1.5 years of experience in a related field or function is required.
  • Ability to travel for customer meetings, conferences, and other industry events.
  • Experience utilizing Salesforce or similar customer relationship management software and Google Suite products.
  • Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, and Smartsheet.
  • Ability to meet deadlines and work on multiple projects simultaneously.
  • Attention to detail in product setup and configuration, with creative problem-solving capabilities.
  • Excellent verbal, written, and interpersonal communication skills.
Responsibilities
  • Configure the QGenda solution using customer requirements and best practices while considering ease of use and maintainability for the customer and QGenda Customer Success team.
  • Prepare for and lead implementation and customer training calls as appropriate, document the final QGenda setup configuration, and transfer knowledge effectively to Customer Success.
  • Work cross-functionally with Technical Account Managers, Project Coordinators, Project Managers, Customer Success Managers, and other QGenda resources to ensure customer requirements are scoped and delivered.
  • Maintain task plans and timelines in the workflow management system and customer success platform.
  • Escalate to management when customer success criteria are in jeopardy or customers are dissatisfied with implementation progress.
  • Complete configuration according to customer success criteria determined during onboarding and support the transfer of configuration knowledge to the Customer Success organization.
Desired Qualifications
  • An engineering or other technical degree.
  • SaaS or software technical configuration and implementation experience.
  • Experience or exposure to the healthcare and information technology ecosystem.

QGenda provides a unified workforce management platform, QGenda ProviderCloud, for healthcare organizations. It helps activate, deploy, and manage the healthcare workforce—physicians, nurses, and staff—through a subscription-based cloud platform that supports scheduling, staffing optimization, and labor-cost reduction. The system is designed to boost provider engagement and retention by streamlining workforce operations, backed by Best-in-KLAS technology and a dedicated customer experience team. QGenda differentiates itself by offering a platform built specifically for the entire healthcare team, used by 4,500+ organizations and 650,000+ providers. Its goal is to help health systems meet rising demand, reduce burnout, and address staffing shortages by making workforce management more efficient and effective.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Atlanta, Georgia

Founded

2006

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Simplify Jobs

Simplify's Take

What believers are saying

  • QGenda reported a January 13, 2026 Forrester study showing 430% three-year ROI.
  • Job listings and Revelio data show roughly 699 employees and active hiring through September 2026.
  • ShiftMed's partnership and QGenda's API integrations expand access to contingent clinicians and faster fill rates.

What critics are saying

  • Workday and other suites can bundle scheduling, payroll, and HCM, pressuring pricing by 2027.
  • Hearst ownership after 2024 acquisition can prioritize cash extraction over aggressive product investment.
  • QGenda's niche becomes vulnerable if hospitals standardize on enterprise platforms like Workday, Oracle, or UKG.

What makes QGenda unique

  • QGenda unifies scheduling, credentialing, timekeeping, and on-call tools for healthcare teams.
  • Workday certified integration deepens its healthcare-specific workflow moat after May 5, 2026.
  • New Innovations acquisition expands residency management, strengthening QGenda's physician training wedge.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Parental Leave

401(k) Retirement Plan

401(k) Company Match

Hybrid Work Options

Commuter Benefits

Phone/Internet Stipend

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

0%
PR Newswire
Jul 23rd, 2026
ShiftMed partners with QGenda to automate healthcare shift management with real-time APIs

ShiftMed has partnered with QGenda to integrate workforce scheduling with on-demand shift management for healthcare organisations. The collaboration connects QGenda's scheduling platform with ShiftMed's network of credentialed clinicians through real-time APIs. Open shifts automatically flow between the two systems, allowing healthcare organisations to fill critical positions faster whilst maintaining scheduling control. The integration synchronises schedules across both platforms, reducing manual errors and administrative burden. "Healthcare organisations need labour solutions that integrate seamlessly with their existing workforce operations," said Todd Walrath, CEO of ShiftMed. The partnership aims to help health systems respond more efficiently to changing staffing needs by connecting scheduling technology with local, qualified clinicians. In 2025, ShiftMed supported over 631,000 shifts, generating more than $189 million in labour savings for health systems.

QGenda
May 5th, 2026
QGenda unlocks new value for Healthcare Workforce management with Certified Integration to Workday Human Capital Management.

QGenda unlocks new value for Healthcare Workforce management with Certified Integration to Workday Human Capital Management. Partnership Creates a Unified Healthcare Workforce Ecosystem that Improves Operational Efficiency, Increases Workforce Data Visibility, and Strengthens Labor Cost Control ATLANTA, May 5, 2026 - QGenda, a leading provider of healthcare workforce management solutions, today announced a new partnership agreement with Workday. The agreement is designed to create a unified workforce ecosystem for healthcare organizations, with QGenda solving the complex scheduling needs specific to healthcare systems. This approach will align HR, scheduling, time tracking, and payroll data to improve operational efficiency, increase workforce data visibility, and control labor costs. As a Workday Innovation Partner with a Certified Integration, QGenda delivers a validated and scalable integration that connects Workday Human Capital Management (HCM) with QGenda workforce scheduling. By seamlessly connecting employee records, schedules, timekeeping, and payroll, healthcare organizations gain real-time visibility into their workforce, improve operational agility, strengthen compliance, and help ensure compensation accurately reflects clinical work performed. "Manual data entry and lack of real-time visibility to workforce data can create inefficiencies and increase the risk of payroll errors," said Jessica Lewis, Chief Human Resources Officer, Singing River Health System. "By connecting QGenda and Workday, we've established a true single source of truth for our workforce data. Now our scheduling, timekeeping, and payroll processes are seamlessly aligned, which gives us greater confidence in compensation accuracy and improves transparency for our clinicians. At the same time, we can reduce administrative burden and enable more strategic workforce planning across the enterprise." QGenda's integration with Workday helps healthcare organizations: * Deploy the right clinicians with reliable, up-to-date workforce data * Reduce manual reconciliation across HR, scheduling, and payroll workflows * Improve control over premium labor costs and enhance workforce cost forecasting * Support compliance with labor regulations and organizational policies * Strengthen employee trust with accurate pay and real-time visibility into schedules and time-off balances By keeping workforce information aligned across systems, healthcare organizations gain fewer errors, stronger financial oversight, improved workforce satisfaction, and more time to focus on delivering high-quality patient care. "This partnership reinforces QGenda's healthcare-specific expertise and proven ability to help health systems deploy care teams more effectively, reduce premium labor costs, and improve workforce satisfaction," said Greg Benoit, CEO, QGenda. "With seamless integrations, this empowers leaders with accurate, real-time demographic, scheduling, and time and attendance data to activate, deploy, and manage the entire healthcare team across the enterprise." More information on QGenda's integration can be found on the Workday Marketplace, which provides easy access to solutions built by Workday and its partners. Workday Human Capital Management (HCM) is a unified system for managing people and financial operations. When integrated with QGenda's healthcare-specific workforce management platform, organizations gain a complete, enterprise-wide view of their workforce to support operational resilience and financial performance. About QGenda QGenda optimizes healthcare workforce management everywhere care is delivered. The QGenda healthcare workforce management platform empowers organizations to effectively deploy workforce resources, with solutions for scheduling, credentialing, on-call management, clinical capacity management, time and attendance, residency management, and workforce analytics. More than 4,500 healthcare organizations, including leading physician groups, hospitals, academic medical centers, and enterprise health systems, use QGenda to advance workforce scheduling, optimize capacity, and improve access to care. QGenda is headquartered in Atlanta, Georgia. Learn more at www.QGenda.com. About Hearst Health The mission of Hearst Health is to guide healthcare organizations by delivering essential intelligence and software that improve the quality, safety and efficiency of care. Hearst Health has been innovating with care for more than 40 years, with a commitment to making a lasting positive impact on health. The Hearst Health companies - FDB, Homecare Homebase, MCG, MHK, QGenda, and Zynx Health - elevate care by informing and empowering participants across the health journey. To learn more, visit www.hearst.com/hearst-health and follow @Hearst Health on LinkedIn. Discover how QGenda can address your specific healthcare workforce management challenges and exceed your expectations.

Business Wire
Jul 10th, 2025
QGenda Announces Acquisition of New Innovations

QGenda, a Hearst company and a leading provider of software that empowers healthcare organizations to streamline care team scheduling, optimize staffing and ...

Business Wire
Jul 9th, 2025
QGenda Acquires New Innovations RMS

QGenda, a Hearst company, has announced the acquisition of New Innovations, the largest provider of residency management software. This acquisition aims to enhance QGenda's capabilities in streamlining care team scheduling and optimizing staffing for healthcare organizations.

Hearst
Jul 9th, 2025
QGenda Announces Acquisition of New Innovations

QGenda announces acquisition of New Innovations.