Marriott International

Manages and franchises hotels around the world

Front Office Trainee

Hotel Guest ServicesPosted on Nov 11

Full-timeMilan, Metropolitan City of Milan, Italy€500 /moIn-person

About the Job

Requirements

Good communication skills.
A customer-oriented attitude.
Basic knowledge of English; other languages are a plus.
Ability to work in a team.

Responsibilities

Welcome and assist guests.
Support room assignments and check-in/check-out.
Manage reservations.
Provide information and assistance to customers.
Handle phone calls.
Support the management of guest requests and complaints.
Complete basic administrative tasks and records.
Communicate with other departments to meet guest needs.

Desired Qualifications

Knowledge of languages other than English.

The candidate will be placed in the Front Office department and will learn to perform the following tasks:

Welcome and assist guests
Support room assignments and check-in/check-out
Manage reservations
Provide information and assistance to customers
Handle phone calls
Support in managing guest requests and complaints
Complete basic administrative tasks and records
Communicate with other departments to meet guest needs

Requirements

Good communication skills
Customer-oriented attitude
Basic knowledge of English (other languages are a plus)
Ability to work in a team

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Pay Range (US/Canada/EMEA): EUR 500 Monthly Salary

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

Recently Posted Jobs

Explore more opportunities at Marriott International

See more jobs