Operations Specialist - Managed Services Operations

Job Description & Summary

Finance Managed Services (FMS) in PwC Poland is rapidly expanding as part of the Managed Services Operations. You can play an important role in supporting and transforming the operations of our domestic and international Clients. We continuously enhance our operations by applying best practices, streamlining processes, and integrating cutting-edge technological solutions for our customers. Join us in shaping and transforming operations for our domestic and international clients, as we delve into diverse, complex projects and collaborate closely with expert consulting teams to provide comprehensive finance services, including accounting and reporting, tax as well as financial planning & analysis, across various sectors in the region.  

Your future role:

• Perform day-to-day operational finance process tasks within a dynamic financial project environment, ensuring high-quality delivery of project milestones, adherence to timelines, and effective collaboration with cross-functional project teams.
• Process and verify financial transactions in at least one of the functional areas with the scope of responsibilities depending on project requirements:
• invoice processing, payment runs, vendor reconciliations and other activities within AP scope.
• billing, cash application, customer reconciliations, dunning and other activities within AR scope.
• journal entries, accruals, prepayments, account reconciliations and other activities within scope.
• Ensure accurate and timely month-end, quarter-end and year-end closing activities for assigned scope.
• Prepare and review reconciliations of balance sheet and P&L accounts, investigate and resolve discrepancies.
• Support implementation and stabilization of new processes, tools and systems within project streams.
• Participate in transitions/migrations of finance processes (knowledge transfer, documentation, testing).
• Maintain and update process documentation, work instructions and controls related to the assigned area.
• Collaborate with internal project stakeholders and clients to clarify and resolve financial process issues.
• Contribute to process improvements and standardization; propose and implement efficiency enhancements.
• Support compliance with company policies, financial reporting requirements and applicable standards (e.g., IFRS/US GAAP/local GAAP) and internal control requirements.
• Actively monitor and prioritize daily workload to meet SLAs and deadlines in a dynamic project environment.
• Assist in training and onboarding of new team members within the assigned functional scope.
• Apply if you have
• Bachelor’s or Master’s degree in Finance, Economics, Business Administration, or a related field.
• 3–4 years of hands-on experience in at least 2 finance processes (AP, AR, or GL) within a corporate or SSC environment.
• Professional working proficiency in English.
• Advanced skills in Microsoft Excel (pivot tables, complex formulas, data analysis).
• Experience with ERP systems such as SAP, Oracle, or MS Dynamics.
• Ability to work collaboratively and communicate effectively in a professional setting.

Nice to have:

• Previous experience in Shared Service Center (SSC).
• ACCA or other finance or professional qualification in progress.

By joining us you gain: 

• Work flexibility - hybrid working model (2 days from the office), flexible start of the day, workation, sabbatical leave, 
• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker, 
• Grow beyond Operations - Working at PwC provides you with extensive experience and well-planned career paths tailored to your ambitions, which is supported by Internal Marketplace (e.g.:Internal recruitment, flexible career paths, reskilling programs, training sessions), 
• Wide medical and wellbeing program - medical care package, coaching, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counseling,  
• Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase, 
• 3 paid hours for volunteering per month,   
• Additional paid Birthday Day off, 
• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us. 

Recruitment process: 

• CV verification, 
• HC screening phone call,
• Interview.

If you are interested in this position, please send us your CV in English. 

If you have additional questions, please contact us: [email protected]  
Please note that we do not collect resumes in our inbox. 

Your personal data will be processed for recruitment purposes by PwC Advisory sp. z o.o. sp.k. or another PwC entity which runs a recruitment process - (list of entities). If you have given separate consent, data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the Privacy Policy. 

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