Bellhop – Steady Extra

Helps with guest baggage, while providing excellent customer service.

• Must be 18 years of age or older    
• One year's previous experience as a Bell Person is preferred.   
• Must be able to lift heavy baggage up to 80 pounds.    
• A minimum of one year of customer service experience in a previous position, where the primary job duty is direct customer service, is required.   
•  Must have proven ability to provide courteous, friendly and efficient service.   
• Must be able to get along with co-workers and work as a team.    
• Must present a well-groomed appearance  

ADDITIONAL REQUIREMENTS :

• Must be able to work and quickly maneuver inside and outside.    
• Must be able to work independently.     
• Must be able to stoop, bend, and lift objects that weigh up to 80 pounds.    
• Must be able to push and/or pull heavy rolling loads in excess of 300 pounds.    
• Must be able to respond to visual and oral cues.  
• Must be able to speak English clearly.   
• Position is in a cigarette smoke environment 

• Acknowledges, greets and converses in English with customers who need assistance with their baggage.   
• Accurately delivers bags to and from guest rooms. Picks up guests' luggage upon departure and transports to front drive area or delivers for storage  
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.   
• Inform guests of the Hotel's facilities and services available. Assists guests with room changes and maintains room key security.  
• Participate in maintaining a safe, work environment.  
• Completes required room slip information and submits to Bell Captain after each front.  
• The Bell Person will also be responsible for storage and retrieval of luggage in the luggage room as assigned by the Bell Captain.