Sales Representative

About Mikata 

Mikata Health is a leader in healthcare technology, dedicated to enhancing patient outcomes and empowering healthcare professionals to deliver the highest standard of care.  By integrating with EMRs, Mikata improves patient communication, offering automated reminders, follow-ups, and booking possibilities. Our flagship product, “Mika”, is a best-in-class AI Scribe software that reduces physician burnout by minimizing time spent on charting. 

Mikata is an equal opportunity employer and values diversity in the workplace.

Position Overview

The Sales Representative is responsible for driving sales growth for Mikata. You will use your selling expertise to close deals and meet monthly targets. This role is primarily focused on outbound sales.

You will work out of our Calgary office.

Key Responsibilities

1. Sales Growth and Execution:
2. • Achieve and surpass assigned sales targets through use of a "full-stack B2B SaaS sales process" (from initial outreach to close, you are responsible for the sales funnel) including:
   • • lead generation
     • cold outreach (cold calling, emailing, etc)
     • lead qualification
     • hosting meetings and product demos (mostly virtual, some in-person)
     • closing deals
     • post-close activities and account expansion
3. Customer Relationship Management (CRM):
4. • Utilize HubSpot CRM to effectively track leads, monitor sales activities, and maintain customer records.
   • Ensure timely updates of all sales data and provide visibility into the sales pipeline.
5. Client Management and Engagement:
6. • Foster strong relationships to drive new customer growth and build retention and satisfaction with those new customers.
   • Represent Mikata Health at events, conferences, and industry gatherings to build relationships and promote the brand.
7. Collaboration and Reporting:
8. • Collaborate with internal teams, including marketing, customer success, and product development, to ensure seamless customer experiences.
   • Provide detailed activity reports, market feedback, and sales forecasts to the SVP Sales and Marketing.

Competencies and Skills

• Sales Expertise: Proven ability to drive sales and achieve targets, preferably in medical or SaaS sales.
• CRM Mastery: Proficiency in HubSpot or similar CRM tools for pipeline management and reporting.
• Interpersonal Skills: Strong presentation, negotiation, and relationship-building skills.
• Customer Focus: Commitment to understanding and meeting customer needs through in-person engagement and support.
• Adaptability: Flexibility to work needed hours to attend events and adjust strategies based on market trends and organizational goals.

Why This Role Is a Great Fit for You

• You’re a natural relationship builder who thrives in face-to-face interactions and field-based sales, while at the same time being comfortable completing outbound tasks such as cold calling.
• You’re energized by results and enjoy the challenge of turning prospects into loyal clients.
• You’re motivated by autonomy and trust, but also value being part of a collaborative and mission-driven team.
• You have a knack for understanding customer needs and tailoring solutions that truly fit.
• You’re tech-savvy and comfortable using tools like HubSpot CRM to manage your pipeline and sales activity.
• You’re adaptable—ready to attend events, shift strategies, and travel within your territory to meet goals.
• You’re excited to represent an innovative, people-centered healthcare startup that’s growing fast.
• You want to grow your career in sales while making a real impact in healthcare.

What We Offer

• Competitive salary and performance-based incentives.
• Comprehensive benefits package, including health, dental, and HSA.
• Ongoing professional development and training opportunities.
• A supportive and collaborative work environment with opportunities for career advancement.

How To Apply

Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience and why they are the ideal fit for this role below. Candidates also required to answer some additional questions. You will see them when you select "apply now". 

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