Full-Time
Sales Development Representative
Confirmed live in the last 24 hours
unitQ
51-200 employees
Monitors customer feedback for product improvement
Junior, Mid
Oakland, CA, USA
- 2 years of SaaS sales experience and interest in growing your Sales experience
- Passion for technology and an ability to speak knowledgeably about the industry of data analytics
- Excellent writing skills with attention to grammar and tone
- Clear communication, a deep sense of customer empathy, and a commitment to integrity
- A self-starter mentality who can diagnose inefficiencies and optimize processes to maximize results
- A commitment to learning, being adaptable, and having a GREAT ATTITUDE
- SFDC, Outreach, and ZoomInfo experience preferred
- Coachable and open to feedback
- Work directly with Account Executives to build pipeline and drive deals through strategic outreach to target enterprise accounts
- Develop and update client leads list
- Source all new business meetings while collaborating with Account Executives
- Provide a phenomenal customer experience for unitQ’s prospective customers
- Maintain active engagement with prospects using creative follow-up communication in the CRM
- Manage a high volume of inbound and outbound communications
- Conduct qualification meetings with new customers
- Accurately enter, update, and maintain daily activity and prospect information into the CRM
- Analyze sales data and recommend new outreach strategies
- Experiment with customer targeting, messaging and sales processes to help write the future unitQ Sales playbook
- Exceed quarterly sales targets
UnitQ focuses on monitoring and analyzing customer feedback to help businesses improve their products. Its main product, unitQ Monitor, uses machine learning to analyze feedback from various channels and languages, identifying actionable bugs and issues while filtering out irrelevant data. This allows companies to address problems quickly and reduce customer churn. UnitQ's subscription-based model provides a steady income while helping businesses enhance product quality and customer satisfaction.
Company Stage
Series B
Total Funding
$41M
Headquarters
San Mateo, California
Founded
2018
6 month growth
↑ 1%1 year growth
↑ 9%2 year growth
↓ -7%
Simplify's Take
What believers are saying
- Recognition as a 'High Performer' by G2 and multiple awards from the American Business Awards and Business Intelligence Group highlight unitQ's industry leadership and customer satisfaction.
- The partnership with Zendesk Ventures provides access to top-tier talent, industry networks, and tailored mentorship, enhancing growth opportunities.
- Innovations like unitQ GPT and advanced AI-powered transcription software demonstrate the company's commitment to staying at the forefront of AI-driven customer feedback analytics.
What critics are saying
- The competitive landscape in customer feedback analytics is intense, requiring unitQ to continuously innovate to maintain its edge.
- Dependence on machine learning models means that any inaccuracies or biases in the data could lead to flawed insights, impacting customer trust.
What makes unitQ unique
- UnitQ leverages machine learning to analyze customer feedback from over 100 languages and multiple channels, providing a global perspective that many competitors lack.
- The platform's ability to filter out noise and false positives ensures that businesses receive accurate and actionable insights, setting it apart from less precise feedback tools.
- UnitQ's subscription-based model offers a steady revenue stream, allowing for continuous platform improvements and superior customer support.