Full-Time

Sales Development Representative

Posted on 6/28/2024

unitQ

unitQ

51-200 employees

Monitors customer feedback for product improvement

Enterprise Software
AI & Machine Learning

Entry, Junior

Oakland, CA, USA

Hybrid position in the Bay Area.

Category
Inside Sales
Sales & Account Management
Required Skills
Data Analysis
Requirements
  • 2 years of SaaS sales experience and interest in growing your Sales experience
  • Passion for technology and an ability to speak knowledgeably about the industry of data analytics
  • Excellent writing skills with attention to grammar and tone
  • Clear communication, a deep sense of customer empathy, and a commitment to integrity
  • A self-starter mentality who can diagnose inefficiencies and optimize processes to maximize results
  • A commitment to learning, being adaptable, and having a GREAT ATTITUDE
  • SFDC, Outreach, and ZoomInfo experience preferred
  • Coachable and open to feedback
Responsibilities
  • Work directly with Account Executives to build pipeline and drive deals through strategic outreach to target enterprise accounts
  • Develop and update client leads list
  • Source all new business meetings while collaborating with Account Executives
  • Provide a phenomenal customer experience for unitQ’s prospective customers
  • Maintain active engagement with prospects using creative follow-up communication in the CRM
  • Manage a high volume of inbound and outbound communications
  • Conduct qualification meetings with new customers
  • Accurately enter, update, and maintain daily activity and prospect information into the CRM
  • Analyze sales data and recommend new outreach strategies
  • Experiment with customer targeting, messaging and sales processes to help write the future unitQ Sales playbook
  • Exceed quarterly sales targets

UnitQ focuses on monitoring and analyzing customer feedback to help businesses improve their products. Its main product, unitQ Monitor, uses machine learning to scan feedback from various platforms in over 100 languages, allowing companies to gather insights from a diverse customer base. By filtering out irrelevant information, unitQ Monitor identifies actionable bugs and issues, enabling businesses to address problems quickly and reduce customer churn. The company operates on a subscription model, providing a steady income stream while enhancing product quality and customer satisfaction.

Company Stage

Series B

Total Funding

$39.9M

Headquarters

San Mateo, California

Founded

2018

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

3%

2 year growth

-8%
Simplify Jobs

Simplify's Take

What believers are saying

  • UnitQ's AI-driven insights help reduce customer churn by resolving issues quickly.
  • UnitQ GPT revolutionizes feedback analysis, offering real-time, actionable insights.
  • UnitQ's global feedback analysis enhances product quality and customer satisfaction.

What critics are saying

  • iOS updates can lead to increased user-reported issues, affecting app functionality.
  • Reliance on third-party platforms for data poses risks if access is restricted.
  • Scalability challenges may arise as unitQ expands operations with new investments.

What makes unitQ unique

  • UnitQ uses AI to analyze feedback from over 100 languages and multiple channels.
  • UnitQ Monitor filters noise and false positives, providing accurate, timely information.
  • UnitQ's subscription model ensures steady income and customer retention focus.

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Benefits

Stock Options

Flexible Vacation Policy

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Life Insurance

Health Savings Account/Flexible Spending Account

Phone/Internet Stipend

Generous leave policies

Gym Membership

Company Social Events

INACTIVE