Unit Clinical Assistant - Surgical Unit

Job Summary :

To support the practice of nursing and the delivery of nursing care through use of a combination of direct patient care, communication modes, and clerical functions.

Job Description

Essential Responsibilities: 

Fiscal Responsibility

• Efficiently use supplies and equipment
• Complete assignments and duties in a timely manner
• Leave shift on time and utilize time keeping system
• Demonstrate productivity and accepts EDO and float assignments
• Fill out appropriate work orders and support unit goals to eliminate waste

Quality

• Participate and appropriately documents per unit specific standards and remain up to date with policy changes
• Possess ability to problem solve and to multitask within their scope of practice
• Offer suggestions to improve unit flow and patient experience
• Accept delegation of tasks appropriately
• Engages in teamwork

Patient Satisfaction

• Promote patient satisfaction as exemplified by patient recognition, letters from patients and families, or SEA(Service Excellence Award)
• Timely response to patient needs
• Practice professional use of personal electronic devices in patient care areas and keep noise to a minimum at all times
• Exemplifies excellent guest relations to patients, family members, and visitors
• Purposeful patient rounding

Patient Safety

• Practice safe patient mobilization and incorporate fall prevention interventions
• Use 2 patient identifiers with all tasks and point of care testing
• Utilize the event management system for each unusual occurrence
• Adjust care routines to meet the individual patient needs in the role of UC or UCA as assigned
• Adhere to HIPAA and follow social media policy

Professional Growth

• Shares knowledge and skills with colleagues and others including orientation and cross-training
• Demonstrates leadership and be a resource for peers, be an active council member, be a super  user, serve as a preceptor…
• Identifies professional needs and collaborates with management for learning opportunities for self  and for the unit
• Participate in development and implementation of departmental goals
• Attend product practice change in-services

Customer Service

• Engage patients and their family
• Provide a professional and quiet patient environment, be flexible with assignments, staffing needs and assigned shifts
• Practice AIDET (Acknowledge, Identify, Duration, Explanation, Thank You)
• Promote commitment to co-workers, view all staff as part of an equal team and be approachable at all times, and maintain interdepartmental
• Relationships
• Provide holistic care for all types of diverse patient populations

Education and Experience Required: 

• High School graduate or equivalent
• Basic BLS: must obtain within 3 months of hire

Work Shift :

Day Shift (United States of America)

Scheduled Weekly Hours :

24