Reception Assistant
About the job
- The candidate must hold a Bac + 2 qualification, for example in Gestion de la PME.
- The candidate must have initial experience in a similar role.
- The candidate must have good oral and written communication skills.
- The candidate must be proficient in Word and Excel and comfortable using digital tools such as Canva.
- The candidate must demonstrate strong customer-service orientation, adaptability, organization, time-management and prioritization, and proactivity.
- Manage the telephone switchboard, including receiving calls, providing first-level information, transferring calls, taking and processing voicemail messages, and related tasks.
- Welcome visitors, students, employees in training, and school personnel, redirecting them to the appropriate services when necessary.
- Track educational equipment, including lending video equipment against a deposit and managing power strips and charger loans.
- Manage postal mail, including franking, mailing, liaising with postal services, distributing mail, and monitoring dedicated equipment.
- Manage email, including opening, forwarding, printing, and responding to messages.
- Display school information on the relevant boards and signage.
- Support the establishment's profile, reputation, and image with partners, economic stakeholders, and other third parties.
- Edit daily attendance sheets and make them available to teachers.
- Check daily student absences in the management software and verify whether they are justified.
- Report necessary information to the academic administration teams, including unjustified absences and incidents.
- Prepare reports for academic administration services and training advisors.
- Request necessary emergency interventions for building or facility issues and report all incidents to the office manager.
- Monitor the proper completion of cleaning, maintenance, and repair services for the premises.
- Maintain the various registers, including the safety register and external visitor register, and identify external visitors.
- Participate in logistical arrangements for events, including preparing examination rooms, managing meals for team meetings, and welcoming external companies.
- Use the available software and update data.
- Follow internal procedures and actively participate in quality-improvement initiatives.
- Prepare reports requested by management or the service manager.
About the company
Galileo Global Education operates an international higher-education group that offers programs in applied arts, design, communication, and management through a network of 54 schools across 91 campuses in 13 countries. Students enroll at partner schools and campuses where practical, career-oriented curricula, hands-on training, internships, and industry connections help prepare them for the workforce; tuition and related services fund these programs. The company differentiates itself with a broad international footprint and a portfolio of branded, prestigious institutions that deliver consistent curricula and documented job placement outcomes across multiple countries. Its goal is to provide accessible, career-focused higher education across creative and management fields by leveraging its international network to offer recognized credentials and strong post-graduation employment prospects.
Company Size
10,001+
Company Stage
Acquired
Total Funding
N/A
Headquarters
Paris, France
Founded
2007
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Simplify's Take
What believers are saying
- Fiscal 2025 revenue rose 12% to €1.42 billion, with EBITDA reaching €350 million.
- S&P expects fiscal 2026 EBITDA near €400 million, driven by international schools and efficiencies.
- June 2026 campus openings in Paris and Dakar strengthen student experience and recruiting momentum.
What critics are saying
- S&P flagged French enrollment weakness, apprenticeship reform pressure, and EM Lyon admission tightening in 2025.
- 2025 investigation alleged student overcharging, staff burnout, and profit pressure across Galileo schools.
- Dependence on tuition and France exposes Galileo to existential enrollment shocks if reputation erodes.
What makes Galileo Global Education unique
- Galileo owns 54 schools across 91 campuses, spanning 13 countries and multiple disciplines.
- Paris campus expansion and Bercy headquarters consolidation signal operational scale and brand reinforcement.
- AKAD acquisition and international schools diversify revenue beyond France’s weaker higher-education market.
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Benefits
- Health Insurance
- Meal Benefits
- Commuter Benefits