Operations Manager

Department

BSD MED - Gastroenterology - Administration

About the Department

The Section of Gastroenterology, Hepatology at The University of Chicago is consistently ranked among the best specialty nationally by U.S News and World Report. With nearly 30 specialists on staff, our program plays a leading role in the understanding of digestive diseases and in developing innovative and successful treatments for patients. Since forming the nation’s first full-time department of gastroenterology in 1927, our physicians have continually improved treatments for digestive tract and related disorders by combining medical research, education, and patient care at the highest level.

Job Summary

The Operations Manager will manage the day-to day operations of the Section of Gastroenterology, Hepatology & Nutrition, and serve as the section representative and liaison, when necessary, in issues regarding facilities, finances, and goal planning.

Responsibilities

• Provides administrative and operational support for research, clinical, and educational missions and related projects.
• Coordinate fiscal and budgetary affairs for University activities and handle personnel issues related to staff employees. 
• Assist with negotiating agreements, preparing strategic plans, and other activities associated with the Section's programs.
• Oversee clinical provider compliance with medical staff office regulations and requirements.
• Ensure compliance of office staff with relevant offices, University and other policies and guidelines.
• Supervise administrative team and support programmatic and executive support staff. 
• Work closely with leadership in executing recruitment, onboarding, and hiring of new faculty and staff. 
• Monitor and assists in the academic appointment process and onboarding for new faculty and staff and assist in transitions and other section, staff and faculty needs.
• Serve as a liaison with HR and other DOM offices and sections where requested. 
• Assist Section Chief and Administrator with operational and administrative needs as requested.   
• Ensure timely and compliant credentialing of existing clinical staff. 
• Provide support for budget processes, effort reporting and tracking, and research operations.
• In support of section needs, assist in procuring, preparing, and analyzing reports examining key operational and clinical metrics.  Help to develop and prepare financial and activity reports.  
• Assist in administration, collection, collation of confidential evaluations of staff and faculty. 
• Collaborate with leadership, analysts, and other team members as needed to assist in providing quality information to decision-makers in flexible, user-friendly, visual formats. 
• Examine and apply information thoughtfully to help solve problems and improve and optimize processes. 
• Manage overall administrative team functions and proactively identified and executes opportunities for clarification and improvement of processes and projects.
• Assist in space planning and adjustments. 
• Respond to all facility problems such as furniture ordering and repairs, telecommunication requests, plant department requests, environmental issues, and all emergencies such as power outages, floods etc.
• Coordinate construction projects, implement space assignments, and plan and respond to space needs. 
• Manage day-to-day facility issues and monitor overall environment. 
• Responsible for security/access to all sectional areas.
• Responsible for training office staff on office procedures and compliance protocols.
• Professionally supports the clinical department management. Implements plans for clinical educational programs and initiatives.
• Acts as a liaison between the section and other University departments.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Experience:

• Demonstrated experience managing multiple projects, competing deadlines, and budgets.
• Experience in handling coordination of large initiatives, including logistics and adhering to timelines.

Preferred Competencies

• Familiarity with general business practices.
• Experience working with academic research faculty and leadership.
• Commitment to providing a high level of service and working in a team environment.
• Excellent verbal, interpersonal and communication skills, orally and written.
• Work autonomously, effectively, and collegially.
• Facilitate collaboration between university and hospital leadership. 
• Ability to understand complex operational and research-related issues.
• Strong project management skills, strategic problem solving and attention to detail.
   

Application Documents

• Resume/CV (required)
• Cover Letter (required)

The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Administration & Management

Role Impact

Individual Contributor

Scheduled Weekly Hours

40

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Salary

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FLSA Status

Exempt

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Pay Range

$65,000.00 - $85,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history.A conviction does not automatically preclude University employment.Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.