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Siloam Hospitals Group

Private hospital network and healthcare provider

General Support Staff

Facilities ManagementConfirmed live in the last 24 hours
Full-timeSouth Jakarta, South Jakarta City, Jakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in any related major is required.
  • Work experience in public areas in office buildings, hospitals, or hotels is required.
  • Familiarity with healthcare procedures, terminology, and protocols is helpful for supporting hospital operations.
  • Good organizational skills to manage tasks, maintain records, and handle administrative duties efficiently are required.
  • Proficiency in basic computer applications such as Microsoft Office Word and Excel is required.

Responsibilities

  • Work with third-party vendors and contractors to provide general affairs services and ensure their work is performed efficiently and effectively in accordance with established service-level agreements.
  • Manage licensing efforts for hospital facilities and medical and non-medical equipment, ensuring all facilities and equipment have appropriate and valid permits at all times.
  • Manage and resolve incoming complaints and feedback from patients, doctors, nurses, and other stakeholders regarding general affairs services.
  • Regularly visit hospital facilities to visually inspect service quality and propose recommendations to correct identified general affairs problems, such as dirty hallways, unresolved pest problems, and dirty bed sheets.
  • Monitor the completeness of operational and program activity report data related to quality and safety for use as analysis material by superiors or other relevant parties.

Desired Qualifications

  • Familiarity with healthcare procedures, terminology, and protocols is helpful for effectively supporting hospital operations.

About the Company

Siloam Hospitals Group

Private hospital network and healthcare provider

Siloam Hospitals Group runs a large private healthcare network in Indonesia with 41 hospitals and many clinics across 23 provinces. It delivers inpatient and outpatient services to self-paying patients, corporate clients, insurers, and BPJS participants, generating revenue from room charges, procedures, consultations, pharmaceuticals, and diagnostics. The group focuses on high-complexity care in cardiology, oncology, neurology, neurosurgery, orthopedics, and gastroenterology, operating Centers of Excellence to coordinate advanced treatments, and uses a managed service model that lets hospitals be built with external capital while sharing revenue. Its goal is to expand access to high-quality private healthcare in Indonesia, strengthen specialized care, and maintain a broad, affordable service network for individuals, employers, insurers, and government programs, backed by JCI accreditation as a quality benchmark.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Tangerang, Indonesia
Founded
1996

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