All Accor

Global hotel management, franchising, loyalty program

Bellman

Hotel Guest ServicesUpdated on Nov 11

Full-timeSingaporeNo salary listedIn-person

Greet and welcome guests at the main entrance, using guest names whenever available.
Liaise with the front desk regarding all arrivals and departures.
Assist with driveway management, including opening and closing vehicle doors.
Ensure guest luggage and equipment are collected and delivered efficiently and in a timely manner.
Provide information and other assistance to guests when required.
Maintain cleanliness of the entrance and baggage room.
Assist the concierge with booking taxis upon guest request.
Alert Security or the Duty Manager to suspicious-looking people or articles in the lobby.
Maintain complete knowledge of all hotel products and services.

Greet and welcome guests at the main entrance, use the guest names whenever available
Liaise with front desk for all arrivals and departures
Assist in driveway management, opening and closing of vehicles’ doors
Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner
Provide information and other assistance to guests when required
Maintain cleanliness of the entrance and baggage room
Assist the concierge to book taxi upon guest request
Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby
Maintain complete knowledge of all hotel products and services

Secondary / High school education
Good reading and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
No experience is required, training will be provided
Good communication and customer contact skills
Ability to work effectively and contribute in a team

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