Commercial Banking Learning Specialist

Job Description

It’s about investing in people, our people.

Have you received compliments before on your public speaking skills and ability to present information? Are you passionate about providing people the necessary tools to succeed in their roles? Do you enjoy making classroom settings engaging and interactive? If so, being a Commercial Banking Learning Specialist with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Commercial Banking Learning Specialist, you are our educator. In this role, you will develop and deliver training programs for Commercial Banking, including designing materials, creating presentations, and developing assessments and evaluations. You will help bring value to the organization by evaluating the effectiveness of all learning opportunities, ensuring programs enhance learning and contribute to employee development. Most importantly, this role is about ensuring training is reflective of our company culture and aligned with our core values of integrity, caring and excellence.

What you’ll do: 

• Develop and deliver training programs for Commercial Banking, including designing materials, creating presentations, and developing assessments and evaluations
• Ensure Financial Services University (FSU) is delivering the right materials that enable learning so that FSU graduates have a strong foundation of knowledge to be successful in their Commercial Banking roles
• Collaborate with leadership in Commercial Banking to ensure consistency and accuracy in training materials, identify training needs, and to customize programs as needed
• Continuously evaluate the effectiveness of training programs and make recommendations for improvements
• Stay up-to-date with changes in the Commercial Banking industry and incorporate new information into training materials and programs
• Work with stakeholders to track participant progress and ensure compliance with training requirements
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor’s degree, or equivalent experience
• 4+ years of Commercial Banking, Credit, Training, or other applicable experience
• Strong understanding of technical issues within Commercial Banking, with ability to answer specific questions
• Ability to travel
• Excellent written and verbal communication skills
• Proficient in Microsoft computer applications

Additional Preferred Skills:

• Experience with Workday Learning

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.