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Patterson

Dental and veterinary supply distributor

General Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeBaltimore, MD, USA$139.2k - $185.7kIn-person

About the Job

Requirements

  • A bachelor's degree in sales, management, or a related field, or an equivalent combination of education and experience, is required.
  • At least 3 years of experience with a proven track record in sales is required.
  • Background in customer service, sales, and asset management is ideal; previous experience supervising sales teams is highly preferred.
  • Strong business acumen, decision-making abilities, and customer focus are required.
  • The ability to lead people, build a high-performing team, and facilitate ongoing development is required.
  • General computer proficiency, including knowledge of Microsoft Office and customer relationship management systems, is required.
  • Related industry knowledge is nice to have.

Responsibilities

  • Direct and supervise the sales and internal operations of the branch, including management of the sales team.
  • Partner with the Operations Manager to develop firm strategies that further branch growth and profitability while providing quality customer service.
  • Analyze and evaluate sales activities, market trends, and customer needs to optimize sales.
  • Develop the sales team through ongoing training and development and specific, constructive feedback.
  • Review and evaluate direct reports' work to assess job performance.
  • Partner with the Operations Manager to create a customer service culture within the branch.
  • Identify process improvements to increase efficiency or reduce costs.
  • Participate in personnel selection to determine staffing needs, ensure job coverage, and meet branch obligations.
  • Perform other general manager duties as required.

About the Company

Patterson

Dental and veterinary supply distributor

Patterson is a health-care distributor that supplies dental and veterinary products to professional customers in North America and the UK. It moves products from manufacturers through its distribution network to clinics, hospitals, and distributors, ensuring timely delivery and support. Its differentiators include a long history (founded in 1877), expansion from dental into animal health, and a large multi-market footprint that provides breadth, scale, and stability. Its goal is to be a reliable partner for dental and animal health professionals by offering a broad selection of high-quality products, efficient distribution, and responsive service.

Company size
5,001-10,000
Company stage
IPO
Headquarters
St Paul, MN
Founded
1877

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