Insurance Operations Apprentice

• Are you ready to launch your career in the dynamic world of insurance?
• Do you want to gain hands-on experience while earning an industry-recognised qualification?
• Are you excited to work for a global organisation where your contributions make a real impact?

If so, the Chubb Apprenticeship Programme is the perfect first step in your career journey.

The Chubb Apprenticeship Programme is a 24-month opportunity designed to give you hands-on experience within our Underwriting Operations function. This rotational structure provides a comprehensive understanding of the insurance cycle while equipping you with practical skills and industry knowledge. As an Apprentice, you’ll gain valuable insights and expertise that can pave the way for future roles in operations, underwriting, claims management, and risk analysis.

The programme combines 20% structured learning with 80% on-the-job training, focusing on Chubb’s insurance technical expertise and professional development pathway. With exposure to underwriting operations across different insurance lines, you’ll build a strong foundation for a career in these areas and beyond. Whether you aspire to excel in operations, or other exciting fields, this programme is your perfect starting point.

Key Responsibilities

Support underwriting teams to deliver exceptional client service. You’ll take ownership of key operational tasks, including:

• Recording insurance risks
• Managing bookings
• Preparing policy documents
• Processing endorsements
• Identify and implement process improvements to optimise efficiency and enhance workflows. 
• Working at the heart of our business, you’ll collaborate with diverse teams and build a strong foundation in insurance operations.

What You’ll Gain

• A competitive salary with growth potential as you gain experience
• A comprehensive benefits package
• Personal and professional development through a challenging yet rewarding programme
• Full support to achieve the Insurance Practitioner Level 3 Apprenticeship Standard and the Certificate in Insurance qualification (Cert CII)
• Potential for a permanent role upon successful completion
• An inclusive, supportive environment where everyone can thrive

Required Skills

• Minimum A-levels (grade C or above) or equivalent (e.g., Scottish Standard Grade, Junior Certificate in Ireland), including GCSE Mathematics and English
• Proficient in written and spoken English
• High level of accuracy and attention to detail
• A customer-centric mindset with the ability to empathise and build rapport
• Excellent verbal and written communication skills
• A proactive, solution-oriented approach with adaptability to new processes
• Strong organisational skills and the ability to prioritise tasks effectively
• A collaborative mindset, curiosity, and eagerness to solve problems
• A “can-do” attitude, commitment to excellence, and a drive to learn

We’re looking for individuals eager to learn, grow, and succeed in a dynamic environment. No prior experience in insurance is required; just a willingness to embrace new challenges and develop your skills.

Our core values—Integrity, Client Focus, Respect, Excellence, and Teamwork—guide how we live and work. We are committed to being an ethical and honest company, fostering mutual trust and respect among our employees, clients, and partners. We strive to create a collaborative and supportive environment where everyone can perform at their best.

Chubb is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. 

We ensure our recruitment process is inclusive and accessible. If you require reasonable adjustments, please let us know in your application or during discussions with our recruiters.

Gain experience. Make an impact. Define your future with the Apprenticeship Programme @ Chubb.