Full-Time

Employee Engagement Manager

Posted on 11/7/2024

Agero

Agero

1,001-5,000 employees

Roadside assistance and vehicle management services

Automotive & Transportation
AI & Machine Learning

Senior

Everett, MA, USA

Requires onsite presence in Medford, MA once a week.

Category
Human Resources
People & HR
Required Skills
Data Analysis
Requirements
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 5+ years of experience in human resources or a related field.
  • Proven track record of developing and implementing successful employee engagement programs.
  • Strong organizational and project management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Passion for fostering a positive and inclusive company culture.
  • Experience with employee engagement survey tools and analytics (preferred).
  • Experience in event planning and DEI initiatives (preferred).
Responsibilities
  • Develop and execute comprehensive employee engagement strategies to boost morale, satisfaction, and retention.
  • Conduct employee surveys and pulse checks to gather feedback and identify areas for improvement.
  • Implement recognition programs, employee appreciation events, and other initiatives to foster a positive work environment.
  • Plan and execute a variety of company events, including team-building activities, holiday parties, and conferences.
  • Manage event budgets, logistics, and vendor relationships.
  • Ensure that events align with company goals and contribute to a positive employee experience.
  • Champion DEI initiatives and foster a culture of inclusion and belonging.
  • Develop and implement DEI training programs and workshops.
  • Collaborate with employee resource groups to promote diversity and inclusion.
  • Oversee wellness programs and initiatives to support employee health and well-being.
  • Promote a healthy work-life balance and encourage employees to take advantage of wellness resources.
  • Coordinate corporate volunteer programs and community outreach initiatives.

Agero provides roadside assistance and vehicle management services to drivers in distress. Their offerings include towing, accident management, and support for various automotive needs. Agero operates through a network of service providers that covers all U.S. zip codes and extends into Canada, ensuring that help is always available. The company partners with automakers, insurance companies, and repair facilities to deliver these services, generating revenue through memberships and business partnerships. Agero's accident towing service is a key feature, focusing on quick response times to accidents. They also collaborate with insurance agencies to offer affordable options for service providers. Agero stands out from competitors by emphasizing innovation and strong relationships with customers and employees, aiming to continuously improve their services and enhance customer satisfaction.

Company Stage

Acquired

Total Funding

$18.8M

Headquarters

Medford, Massachusetts

Founded

1972

Simplify Jobs

Simplify's Take

What believers are saying

  • Agero's crash response volume doubled in 2023, indicating strong market demand.
  • The partnership with NICB enhances fraud detection and prevention capabilities.
  • Agero's Summer Hustle program recognizes and incentivizes exceptional service providers.

What critics are saying

  • Emerging competitors in telematics could challenge Agero's market share.
  • Rising consumer expectations may pressure Agero to upgrade technology continuously.
  • Reliance on third-party providers poses risks if performance standards are not met.

What makes Agero unique

  • Agero's extensive network covers 100% of U.S. zip codes and extends into Canada.
  • The company offers telematics-driven crash detection, enhancing response times and customer safety.
  • Agero's partnerships with insurance agencies provide affordable options for service providers.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Competitive salary

Flexible time off

401(k) matching

Tuition assistance

Commuter benefits

Fully remote opportunities

INACTIVE