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Bank of Montreal

Runs Canadian and US banks for people and firms

Manager, Strategic Programs and Partnerships

Program ManagementPosted on Nov 9
Full-timeToronto, ON, CanadaIn-person

About the Job

Requirements

  • 5–7 years of relevant experience in financial services, strategic programs, operations, risk management, or transformation roles.
  • Strong analytical, communication, and problem-solving skills.
  • Experience in data analysis and reporting, with the ability to turn data into clear insights and recommendations.
  • Experience in strategic analysis, planning, and portfolio management.
  • Proven ability to build and manage partnerships, including vendors and third-party relationships.
  • Demonstrated experience delivering complex initiatives across multiple stakeholders.
  • Working knowledge of risk, compliance, and control environments within financial services.
  • Client-centric thinking.

Responsibilities

  • Manage partner relationships, ensuring partners support BMO Home Financing policy and customer experience and deliver against contracted outcomes.
  • Partner with business and operations teams to enhance end-to-end customer journeys through simplification, automation, and process redesign.
  • Identify efficiencies in reporting, analytics, and operational outputs to support data-driven decision-making.
  • Support the development and implementation of new partner strategic projects, coordinating with other Lines of Business as necessary.
  • Lead program governance, including planning, status reporting, and decision support, and act as a 1st Line of Defence (LOD) execution leader by embedding controls, monitoring compliance, and supporting regulatory, internal and default insurer audits.
  • Own the review of regulatory and policy changes, assessing impacts and supporting implementation across business units, and translating them into opportunities to reduce friction for the frontline and customers.
  • Partner with Procurement, Legal, and Risk teams, and other internal stakeholders to support onboarding, renewals, and performance assessments.
  • Build strong relationships with internal and external stakeholders, including Operations, Risk, Technology, Legal, and Compliance.
  • Foster a culture aligned to BMO purpose, values and strategy and role model BMO values and behaviours.
  • Ensure alignment between values and behaviour that fosters diversity and inclusion.
  • Regularly connect work to BMO's purpose, set inspirational goals, define clear expected outcomes, and ensure clear accountability for follow through.
  • Work primarily within the business/group and potentially have a broader, enterprise-wide focus.
  • Work independently and regularly handle non-routine situations.
  • Undertake broader work or accountabilities as assigned.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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