F

Fin

AI-powered customer experience agent platform

Senior Sales Manager

Account ExecutiveConfirmed live in the last 24 hours
Full-timeDublin, Ireland

About the Job

Requirements

  • Business fluency in French or German is required.
  • Significant experience leading successful SaaS sales teams.
  • A proven track record of delivering and exceeding revenue targets.
  • Strong people leadership and coaching capabilities.
  • Experience managing complex business-to-business sales cycles.
  • Strong commercial acumen and forecasting discipline.
  • Ability to operate effectively across multiple European markets and cultures.
  • Excellent communication, stakeholder management, and leadership skills.

Responsibilities

  • Lead, coach, and develop a team of Account Executives across Continental Europe.
  • Drive consistent pipeline generation, forecast accuracy, and revenue performance.
  • Support representatives through complex commercial negotiations and multi-stakeholder sales cycles.
  • Build a culture of accountability, performance, and continuous improvement.
  • Partner cross-functionally with Marketing, Customer Success, Solutions Engineering, and Partnerships teams.
  • Recruit, onboard, and develop top sales talent.
  • Monitor key sales metrics and identify opportunities to improve execution and conversion rates.
  • Contribute to regional go-to-market planning and execution.
  • Ensure operational discipline across forecasting, customer relationship management hygiene, and sales processes.

Desired Qualifications

  • Experience working in high-growth or scaling technology businesses is preferred.

About the Company

Fin

AI-powered customer experience agent platform

Fin builds AI software for customer experience, featuring Fin, an AI agent that engages customers across service, sales, and ecommerce, and Intercom, a helper desk platform for human-assisted support. The Fin agent works through voice, chat, email, social channels, and Slack, performing multi-step tasks like updating accounts, processing refunds, or troubleshooting via its API, data connectors, and MCP, with Fin Operator monitoring and tuning for ops teams. It runs on proprietary Apex models trained for customer service and integrates with tools like Salesforce, HubSpot, and Freshdesk, alongside native Intercom workflows. Fin charges on outcome-based pricing per resolution, serves more than 12,000 customers, and was acquired by Salesforce in 2026 to continue growing in the AI customer-service space.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$490.8M
Headquarters
San Francisco, CA
Founded
2011

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