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BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Utility Clerk

Janitorial ServicesPosted on Nov 12
Part-timeSpringfield, MA, USA$16.25 - $19.50In-person

About the Job

Requirements

  • Must successfully complete required training and certification processes.
  • Prior maintenance or janitorial experience is preferred but not required.
  • Prior retail or wholesale experience is preferred.
  • Must be over 18 to operate equipment and enter age-restricted areas; those performing parking lot cart functions may be under 18.
  • The role requires frequent lifting of objects up to 50 pounds and, with assistance, may require lifting and moving heavier or awkward objects.
  • The role requires using a pallet jack to pull and push pallets.

Responsibilities

  • Provide members with prompt and courteous service and assistance while maintaining safety and sanitation standards.
  • Maintain the cleanliness of all club areas, including the sales floor, offices, restrooms, outdoor grounds, and parking lot.
  • Gather and return carts and flatbeds from the parking lot to the club entrance, remove trash and debris from the parking lot, cart corrals, and exterior, and keep carts stocked at the entrance.
  • Verify that carts are clean and in working order and remove unsuitable carts from service.
  • Return new and unused merchandise to the sales floor.
  • Perform maintenance and cleaning duties, including wet and dry mopping, sweeping, vacuuming, carpet extracting, washing glass, emptying trash receptacles, and pulling pallets.
  • Maintain the outdoor grounds, including cart corrals, sidewalks, and outdoor trash receptacles.
  • Prioritize maintenance and cleaning responsibilities across the club efficiently.
  • Safely operate floor scrubber, trash compactor, and cardboard baler machines according to established safety standards.
  • Restock maintenance and cleaning supplies and keep supply areas on the receiving dock and maintenance closets clean, neat, and organized.
  • Perform minor and routine building repairs and notify management when major repairs may be required.
  • Maintain all club policies and procedures and perform other assigned duties, including working in other departments as needed.
  • Maintain regular, predictable, full attendance.
  • Work with team members to apply club policies, procedures, and compliance requirements; address and escalate concerns as appropriate; and help maintain a safe, positive, inclusive, and respectful environment.
  • Deliver service excellence at all member contact points, resolve and de-escalate member concerns, and follow GOLD Member Standards: Greet, Anticipate, Appreciate (GAA), and Fast, Friendly, Full, Fresh, Clean.
  • Help maintain daily GOLD club standards by keeping items stocked, executing promotional plans, maintaining accurate signage, and keeping club spaces clean and organized.
  • Understand how to access and read departmental production or financial performance reports and how consistent execution affects business performance.

Desired Qualifications

  • Prior maintenance or janitorial experience.
  • Prior retail or wholesale experience.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

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