Emergency Dispatch Operator
Johnson Controls
Emergency Dispatch Operator
Johnson Controls
Provides smart building technology and services
Emergency Dispatch Operator (EDO)
Promotional opportunities are available after 90 days. The hourly wage ranges from $14 to $16, depending on experience. Bilingual candidates fluent in Spanish and English are encouraged to apply and will receive additional compensation.
Responsibilities include, but are not limited to, the following:
· You will be responsible for monitoring and responding to alarms and signals while providing exceptional customer service.
· Make outgoing calls to verify alarms and signals, dispatch authorities, and notify responsible parties.
· Document alarm handling procedures and complete alarm processing as per standard operating procedures.
You will carry out your responsibilities by:
Participating in a comprehensive five-week interactive training program designed to prepare you for the role and introduce you to exciting opportunities. During this training, you will develop the skills necessary to succeed.
Required
· Must be 18 years old
· Customer service experience
· Excellent communication skills
· Able to type between 20 – 25 wpm
· Basic knowledge of computer applications
Preferred
· Strong problem-solving skills
· High School Diploma or GED
Candidates must have the ability to work under pressure, demonstrate punctuality, and uphold strong work ethics. And they must be willing to perform other duties as assigned.
This position requires you to maintain the necessary licensing as part of the job requirements.
Who we are:
Johnson Controls is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law EEO is the Law. If you are an individual with a disability and you need an accommodation during the application process, please click here to send your request.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Provides smart building technology and services
Johnson Controls transforms environments where people live, work, learn, and play by providing smart, healthy, and sustainable buildings. It offers comprehensive digital solutions through its OpenBlue platform, serving healthcare, education, data centers, airports, stadiums, manufacturing, and government sectors with a portfolio of building technology, software, and services focused on efficiency, safety, and sustainability. The company operates in more than 150 countries with about 100,000 experts and aims to reimagine building performance to benefit people, places, and the planet.
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