PalmPay

Fintech platform enabling transfers, payments, credit

Sales Manager

Field Sales +1Posted on Nov 10

Full-timeDhaka, Bangladesh

About the Job

Requirements

A bachelor's degree in Business Administration, Marketing, Management, Finance, or a related field is required.
At least 7 years of sales operations experience in the smartphone, multinational corporation, e-commerce, FMCG, fintech, or digital financial services industries is required.
Proven experience managing sales teams, achieving business targets, and expanding merchant or partner networks is required.
A strong understanding of BNPL, EMI financing, retail distribution, and customer acquisition strategies is required.
Proficiency in Bangla and English is required.
Strong leadership and people-management skills are required.
Willingness to travel extensively across assigned divisions and territories is required.
Strong analytical and decision-making capabilities are required.
Proficiency in Microsoft Excel, PowerPoint, and sales reporting tools is required.

Responsibilities

Drive and monitor division-wise BNPL sales targets and achievements to meet business objectives.
Develop and implement area-wise and division-wise strategies to increase BNPL application volume and business performance.
Plan, execute, and monitor performance to achieve monthly EMI penetration targets.
Lead, coach, and develop Sales Officers to enhance their skills, productivity, and performance.
Monitor field performance and provide regular guidance, training, and support to achieve sales key performance indicators.
Foster a high-performance culture focused on accountability, customer service, and business growth.
Identify, recruit, and onboard new merchants and Business Partners in accordance with company guidelines and business requirements.
Acquire new business partners to expand the BNPL network, diversify the business portfolio, and support growth objectives.
Ensure timely and compliant shop activation according to company and partner-brand requirements.
Develop and implement division-wise strategies to identify, monitor, and mitigate business and credit risks.
Ensure compliance with company policies, operational procedures, and partner requirements across sales activities.
Work with Risk and Credit teams to maintain portfolio quality and sustainable business growth.
Collaborate with partner brands and cross-functional teams to ensure smooth operations and achieve shared objectives.
Maintain working relationships with internal departments to improve coordination, operational efficiency, and business performance.
Represent the sales function in business meetings and support assigned strategic initiatives.

About PalmPay

PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we are building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.
Operating in Nigeria, Ghana, Tanzania, Bangladesh, Pakistan, and the Philippines, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.

Job Summary
The Sales Manager is responsible for driving BNPL business growth, achieving division-wise sales targets, expanding merchant and Business Partner (BP) networks, and ensuring effective sales execution across assigned regions. The role involves leading Sales Officers, developing market expansion strategies, managing cross-functional stakeholder relationships, and implementing risk mitigation initiatives to support sustainable business growth and operational excellence.

Key Responsibilities
Sales Performance & Business Growth

Drive and monitor division-wise BNPL sales targets and achievements to ensure business objectives are met.
Develop and implement area-wise and division-wise strategies to increase BNPL application volume and business performance.
Ensure monthly EMI penetration targets are achieved through effective planning, execution, and performance monitoring.

Team Leadership & Capability Development

Lead, coach, and develop Sales Officers to enhance their skills, productivity, and overall performance.
Monitor field performance and provide regular guidance, training, and support to ensure achievement of sales KPIs.
Foster a high-performance culture focused on accountability, customer service, and business growth.

Merchant & Partner Network Expansion

Identify, recruit, and onboard new merchants and Business Partners (BPs) in accordance with company guidelines and business requirements.
Identify and acquire new business partners to expand the BNPL network, diversify the business portfolio, and support growth objectives.
Ensure timely and compliant shop activation according to PalmPay and partner brand requirements.

Risk Management & Compliance

Develop and implement division-wise strategies to identify, monitor, and mitigate business and credit risks.
Ensure compliance with company policies, operational procedures, and partner requirements across all sales activities.
Work closely with Risk and Credit teams to maintain portfolio quality and sustainable business growth.

Stakeholder & Relationship Management

Collaborate with partner brands and cross-functional teams to ensure smooth business operations and achievement of common objectives.
Maintain strong working relationships with internal departments to enhance coordination, operational efficiency, and business performance.
Represent the sales function in business meetings and support strategic initiatives as assigned.

Required Qualifications & Experience

Bachelor's degree in Business Administration, Marketing, Management, Finance, or a related field.
7+ years of experience in sales operations within smartphone, multinational corporations (MNCs), e-commerce, FMCG, fintech, or digital financial services industries.
Proven experience in managing sales teams, achieving business targets, and expanding merchant or partner networks.
Strong understanding of BNPL, EMI financing, retail distribution, and customer acquisition strategies.
Excellent leadership, stakeholder management, negotiation, and problem-solving skills.
Proficiency in Bangla and English.

Additional Requirements

Strong leadership and people management skills.
Willingness to travel extensively across assigned divisions and territories.
Strong analytical and decision-making capabilities.
Ability to work in a fast-paced, target-driven environment.
Proficiency in Microsoft Excel, PowerPoint, and sales reporting tools.

Compensation & Benefits

Competitive salary package
Mobile allowance
KPI-based performance bonus
Festival bonuses
Life Insurance.
Career growth opportunities in a multinational fintech environment

Job Location

Gulshan-1, Dhaka, Bangladesh

PalmPay Limited Talent Acquisition Privacy Notice

About the Company

PalmPay

Fintech platform enabling transfers, payments, credit

PalmPay is a fintech platform in Africa that provides digital financial services through a mobile app and a wide agent network. It lets users perform money transfers, pay bills, and access credit and insurance, aiming to make financial services easy to use and accessible even in remote areas. The service works by combining a mobile app with a network of over one million agents and merchants, plus partnerships with smartphone brands, to reach users who lack traditional banking. It uses technologies like artificial intelligence and big data analytics to tailor services and improve security for users. PalmPay differentiates itself with its expansive agent footprint, strong focus on financial inclusion, and strategic partnerships that scale across markets. Its goal is to become a financial superapp that covers a broad range of needs for its growing user base across Africa and into new markets.

Company size: 1,001-5,000
Company stage: Series A
Total funding: $240M
Headquarters: Lagos, Nigeria
Founded: 2018

Recently Posted Jobs

Explore more opportunities at PalmPay

See more jobs