Cloud Account Executive

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We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

• Drive revenue within the ESMB segment (200-400 employees) by creating, managing, and closing opportunities, while ensuring customer success with Slack.
• Provide tailored recommendations based on customers’ business needs and usage patterns.
• Manage multiple customer accounts at various stages of the Slack buying cycle.
• Foster growth by proactively reaching out to existing customers and guiding them through their journey with Slack.
• Handle inbound customer communication, addressing issues related to billing, legal, security, and technical concerns.
• Be the voice of the customer, gathering feedback to drive continuous improvement across all functions.

• At least 2 years of experience in closing sales and driving revenue.
• Fluency in English, with strong verbal and written communication skills.
• A results-driven mindset, with a passion for achieving goals.
• A knack for identifying customer needs and delivering effective solutions.
• Resilience, adaptability, and the ability to thrive in a fast-paced environment.
• A deep interest in increasing customer satisfaction and building lasting relationships.

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