Supply Chain Quality Intern

Job Description

Opportunities & Exposure

1. Drive process optimization in Claims Management

• Perform UAT (User Acceptance Test) on evolution/ enhancement of newly developed on-line tool
• Enhance communication & marketing of new tool
• Support roll-out of tool to new sites within APAC
• Provide training to internal & external team within APAC
• Identify improvement areas and develop actions plan with project committee to reduce claims

2. Drive improvement in data quality management

• Participate in evidence gathering and root cause determination to secure the quality process in our logistics partner (Ceva) to fulfil customer’s expectation
• Perform thorough quality analysis to measure the effectiveness of various quality processes using data and internal auditing tools
• Initiate corrective actions for procedural or process deficiencies
• Develop common tools to facilitate weekly performance tracking/ reporting and follow up of KPI’s and actions plan

Qualifications

Requirements

• Able to commit 6 months of internship
• Analytical skills and good Microsoft Office technical skills (knowledge of SAP or any WMS software is a plus)
• Good interpersonal, communication and presentation skills
• Strong Project Management and Change Management skills
• Continuous improvement oriented, open minded & Team player
• Customer and result oriented

Additional Information