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ICL Academy

Academic Advisor & Student Support Specialist

EducationPosted on Nov 13
Full-timeRemote in USA$60k - $65k /yrRemote

About the Job

Requirements

  • A bachelor's degree is required.
  • The role requires technological proficiency in student information systems.
  • The role requires the ability to maintain confidentiality and exercise sound professional judgment when working with sensitive student information.
  • The role requires strong organization and the ability to communicate and work effectively within a diverse community.
  • The role requires the ability to foster a cooperative work environment, operate ethically and with integrity, and adapt flexibly in a fast-paced environment.

Responsibilities

  • Partner with Admissions and Records to conduct academic reviews for prospective students in grades 5–12.
  • Review transcripts, academic records, and prior coursework to determine credit transfers and remaining graduation requirements.
  • Develop individualized four-year academic plans for incoming high school students, accounting for transferred credits, course placement, graduation requirements, and projected courses through senior year.
  • Identify academic gaps, credit deficiencies, course-sequencing considerations, and other factors affecting graduation pathways; collaborate on complex transcript reviews and course planning.
  • Communicate academic findings and recommendations to Admissions to support enrollment and course-placement decisions.
  • Coordinate the transition from admissions into ongoing academic advising and maintain academic review documentation and four-year plans in student information systems.
  • Review 504 Plans, IEPs, psychoeducational evaluations, and other educational support documentation received during or after enrollment.
  • Identify documented accommodations and determine their applicability within the school’s flexible instructional model.
  • Document student support information and create and maintain an accommodation plan when applicable; maintain confidential accommodation records.
  • Coordinate with school leadership, advisors, and teachers to communicate and implement student accommodations; escalate requests outside the program’s scope for consideration.
  • Coordinate documentation and requests for standardized-testing accommodations, including ACT and SAT accommodations.
  • Maintain a caseload of approximately 60 students and build supportive relationships with students and families.
  • Provide academic and student support, monitor progress, and proactively identify students who may benefit from additional academic, organizational, or school-based support.
  • Advise students on academic planning, course selection, graduation requirements, goal setting, and post-secondary planning; maintain updated four-year plans aligned with coursework, graduation requirements, and post-secondary goals.
  • Apply knowledge of NCAA eligibility guidelines and University of California admissions requirements.
  • Guide senior students and families through college admissions planning, including college lists, standardized testing, application timing, essays, recommendation letters, financial aid, and scholarships.
  • Collaborate with teachers, advisors, and families on strategies and support for students experiencing academic challenges.
  • Support organization, time management, goal setting, and other executive-functioning skills as appropriate.
  • Refer students with significant academic, social-emotional, or mental-health concerns to the Dean of Counseling & Advising or other appropriate resources.
  • Maintain accurate student records and proactively communicate with students and families to support retention.
  • Collaborate with school leadership, advising, admissions, records, and instructional teams to support student academic success and well-being.
  • Coordinate as needed with Records and Academic Advising to ensure accurate transcripts, credits, academic records, and graduation plans.
  • Participate in or lead collaboration and student-support meetings as appropriate.
  • Support the development and refinement of school-wide accommodation and student-support processes.
  • Support and participate in virtual webinars, orientations, and other programming for students’ and families’ transition to the school.
  • Participate in school-wide retention efforts and strategies.
  • Support student and family engagement through appropriate community-building events in partnership with the Director of Community Engagement.
  • Support planning and implementation of the annual year-end celebration and attend the event.
  • Perform additional duties as assigned.

Desired Qualifications

  • A graduate degree in school counseling or academic advising is strongly preferred.
  • Experience working with 504 Plans, IEPs, or student accommodations is strongly preferred.
  • College admissions experience at the college or high school level is preferred.
  • Tutoring or academic advising experience is preferred.
  • Familiarity with ACT and SAT testing-accommodation processes is preferred.

About the Company

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