Sales Engineer

NYC

Confirmed live in the last 24 hours

Locations

New York, NY, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Requirements

5+ years of work experience in a technical customer-facing role (e.g. sales engineering, solutions engineering, demo engineer, solutions architect, implementations engineer, solutions consultant)
You have a proven track record of leading prospect demonstration and POCs
Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas
Strong technical acumen, including experience with APIs, web development, and scripting to build internal tools
You're an action-oriented and organized self-starter who isn't afraid to get scrappy to solve customer issues - you have a strong work ethic and are committed to excellence

Responsibilities

Own the demo environments from idea to reality: build and own applications that illustrate the power of the Persona platform
Craft and deliver dynamic product demonstrations
Serve as the primary technical POC who brings thought leadership to our prospective customers
Help to close deals and drive new revenue
Play a critical role in defining our technical sales strategy and develop collateral to help scale the sales organization
Engage with Product and Engineering teams to incorporate and prioritize customer feedback, and help inform the roadmap

At Persona, we’re building the first universal and comprehensive identity infrastructure to help businesses of all sizes better serve and protect their customers’ identities. Our identity platform enables businesses to securely collect and manage their customers’ personal information, to verify that their customers are who they say they are, to analyze and detect fraud and abuse, and to pull sensitive reports about their customers in a privacy-centric way. In a world where consumer behaviors are changing and privacy and identity are taking on a new meaning, we want to help businesses find their superpowers and do it while putting their customers, the people, first.

About the role

Sales Engineering is a team of subject matter experts who serve as the trusted technical advisor to prospective customers. You will lead prospects through their Identity Management revolution by connecting their needs to Persona’s value in order to win new customers and drive revenue growth. You will deliver best in class product demonstrations and use your learnings to help us build better and more dynamic demos.

Internally, your insights from the field will help shape our product roadmap and will pave the way for future customers, ensuring you play a key role in our commitment to customer excellence and allowing Persona to stay ahead of market trends.

The SE team is a high visibility and high impact team. It’s a great role for someone who enjoys learning the intricacies of a product to drive value to prospects, leading through innovative problem-solving, and doing whatever it takes to convert prospects into customers. Variety, ambiguity, innovation, and ownership of complex problems are all big components of this role.

What you’ll achieve

Own the demo environments from idea to reality: build and own applications that illustrate the power of the Persona platform.
Craft and deliver dynamic product demonstrations.
Serve as the primary technical POC who brings thought leadership to our prospective customers.
Help to close deals and drive new revenue.
Play a critical role in defining our technical sales strategy and develop collateral to help scale the sales organization.
Engage with Product and Engineering teams to incorporate and prioritize customer feedback, and help inform the roadmap.

What you’ll bring to Persona

5+ years of work experience in a technical customer-facing role (e.g. sales engineering, solutions engineering, demo engineer, solutions architect, implementations engineer, solutions consultant).
You have a proven track record of leading prospect demonstration and POCs.
Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas.
Strong technical acumen, including experience with APIs, web development, and scripting to build internal tools.
You’re an action-oriented and organized self-starter who isn’t afraid to get scrappy to solve customer issues – you have a strong work ethic and are committed to excellence.

At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.

We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

If you’d like to better understand what it’s like working at Persona, feel free to check out our reviews on Glassdoor.

51-200 employees

Website

Identity verification services

Company Overview

Persona wants to build a more human internet. At Persona, they're humanizing online identity by helping companies verify that their users are who they say they are.

Company Core Values

People first - When making decisions, we consider people first. The impact for our customers, their customers, and our people is paramount. We will not make decisions that are good for the business but not good for people.
Pursue relentlessly high standards - We hold ourselves to a high bar today — and an even higher one tomorrow. While we celebrate our wins, we constantly strive to raise the bar, which benefits our customers, company, and ourselves.
Lead by serving - We believe that leadership requires listening, trust, respect, empowerment, humility, and a commitment to helping others. We lead by supporting and teaching each other, and backing up our words with actions.
Work in public - We encourage collaboration and transparency, sharing early and often to push our work forward. We create a space where it’s ok to ask questions, share unfinished thoughts, and show unpolished demos instead of waiting for a perfect spec.
Start small, think big - We are constantly building toward our vision, understanding that it takes time and we may make mistakes along the way. Starting small allows us to provide value while learning lessons, never forgetting the direction and goals we aim to accomplish.
Speed is not a tradeoff - Speed is important, but so is quality. We strive to find ways to optimize and increase both. Going fast does not imply that our quality will suffer; it means that we focus on being more efficient while continuing to operate at a high level.