Assistant Quality Manager - Mission Critical

Overview

The Assistant Quality Manager supports implementation and independent verification of the Mission Critical (MC) Quality Program on assigned projects, systems, areas, trades, or scopes in accordance with current Quality Program standards, contractual requirements, approved project documents, applicable codes, and client expectations.

Working under the direction of the designated Project Quality Lead, the Assistant Quality Manager performs inspections and verification activities, evaluates objective evidence, tracks deficiencies and nonconformances, maintains quality documentation, and supports readiness and turnover activities. Trade partners and vendors remain responsible for executing and documenting their work, while project Operations retains responsibility for construction execution and trade management. The Assistant Quality Manager independently evaluates conformance within assigned responsibilities without assuming those execution functions.

The role develops the technical judgment, Quality Program knowledge, stakeholder-management capability, and project leadership experience required to progress into a Quality Manager role. Organizational reporting remains through the MC Quality Program, while day-to-day project direction may be provided by the designated Project Quality Lead. Between project assignments, the Assistant Quality Manager may support Preconstruction, Technical MEP, audits, quality planning, documentation, or other Quality Program priorities.

Responsibilities

Quality Planning and Implementation

• Support implementation and maintenance of the project-specific Quality Plan, inspection and testing controls, responsibility assignments, reporting requirements, and supporting execution tools in accordance with current Quality Program standards and client requirements
• Review contract documents, approved submittals, design requirements, applicable codes, and manufacturer requirements applicable to assigned scopes and translate them into clear inspection and verification requirements
• Coordinate assigned quality activities, inspections, testing, benchmarks, and verification requirements with procurement, construction sequencing, commissioning activities, and the project schedule
• Identify and escalate quality scope gaps, inspection constraints, recurring deficiencies, technical concerns, and other conditions that may affect construction progression, commissioning readiness, or turnover
• Support communication of Quality Program requirements and responsibilities to Suffolk personnel, trade partners, vendors, consultants, inspectors, and testing agencies

Inspection, Verification, Nonconformance

• Perform and document assigned preparatory activities, benchmarks, mockups, first-work inspections, in-process inspections, testing observations, and completion verification
• Review materials, equipment, installations, test reports, and supporting documentation for conformance with approved requirements within assigned scopes
• Coordinate assigned third-party testing and special inspection activities and evaluate resulting reports for completeness, compliance, and required follow-up
• Identify and document quality issues and nonconformances within assigned scopes; maintain clear assignment, ball-in-court status, corrective-action requirements, supporting evidence, reinspection or retesting status, and closure confirmation in coordination with the party responsible for resolution
• Confirm that required corrective actions and closure criteria have been satisfactorily demonstrated before assigned quality issues or nonconformances are marked complete
• Escalate repeated, disputed, systemic, aged, or high-risk quality conditions to the designated Project Quality Lead
• Verify that assigned inspection, measurement, and test equipment is appropriately controlled and calibrated in accordance with applicable requirements

Documentation, Readiness, and Turnover

• Maintain complete, accurate, traceable, and audit-ready quality records for assigned scopes within designated systems and repositories
• Maintain assigned quality issue trackers, inspection records, test reports, certifications, corrective-action evidence, punch items, and other Quality Program artifacts through closure
• Provide objective quality status and supporting evidence for assigned scopes to the Project Quality Lead for use in project-level Quality readiness determinations supporting construction progression, commissioning (Cx) activities, energization planning, turnover, and closeout
• Coordinate with Cx personnel to align installation verification, deficiency correction, and system completion with Cx prerequisites without assuming commissioning readiness, testing, or functional-performance authority
• Support Quality Program audits, including evidence collection, documentation review, corrective-action tracking, and ISO 9001 internal auait activities as assigned
• Promptly communicate incomplete verification, unresolved deficiencies, missing evidence, or changed conditions that could affect previously reported quality status

Qualifications

Required Qualifications

• Minimum three years of progressively responsible construction quality, inspection, testing, MEP construction, or comparable Mission Critical experience
• Working technical knowledge in at least one construction discipline, with developing knowledge of the interfaces among Mission Critical architectural, structural, civil, electrical, mechanical, and controls systems
• Experience reading and interpreting drawings, specifications, submittals, manufacturer requirements, inspection and test plans, test reports, and technical documentation
• Familiarity with applicable industry standards and codes, including IBC, NEC, NFPA, and ASHRAE as relevant to assigned responsibilities
• Experience supporting or performing construction inspections, testing, deficiency tracking, corrective action, punch, and closeout activities
• OSHA 30 certification, or ability to obtain within 90 days, and awareness of applicable construction-safety and hazardous-energy-control requirements
• Strong communication, organization, documentation, and problem-solving skills; ability to evaluate objective evidence and communicate unfavorable findings when necessary
• Ability to work extended or off-shift hours when required and to deploy to project locations for extended durations
• Demonstrated commitment to Suffolk's Core Values of Passion, Integrity, Hard Work, Professionalism, and Caring

Preferred Qualifications

• Relevant quality, inspection, testing, trade, engineering, or project-management certification
• Hyperscale data center or similarly complex Mission Critical construction experience
• Experience with First Work/Benchmark inspections, nonconformance management, root-cause analysis, special inspections, third-party testing, or supplier quality
• Familiarity with ISO 9001-based quality-management systems and internal audits
• Familiarity with NETA testing, electrical acceptance documentation, and building information modeling (BIM) used in MEP systems coordination

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law.  This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment.  Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Compensation Information

Where required by law, pay ranges can be found in Suffolk's job postings. Base Salary for this position is just one component of Suffolk’s total rewards package for employees. Actual salaries may be based on several factors including, but not limited to, a candidate's skill set, experience, education and other qualifications. Suffolk offers a comprehensive benefits package as part of its overall total rewards strategy. Salary ranges are reviewed regularly to reflect market trends.

About Suffolk

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. 

Suffolk – America’s Contractor – is a national company with more than $13 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. 

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially. 

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more.? For more information, click?here.