Avis Budget Group

Global car rental and sharing provider

General Manager - Operations, Australia

Business & StrategyConfirmed live in the last 24 hours

Full-timeSydney NSW, AustraliaNo salary listedIn-person

About the Job

Requirements

At least 5 years in a senior operations or fleet leadership role, ideally in car rental, mobility, or another multi-site, asset-intensive business.
Strong financial acumen and a proven record of improving operational efficiency and profitability.
Experience leading and developing teams to meet and exceed targets.
Confidence managing multiple projects and stakeholders, and communicating with senior leaders.
Experience in a US-headquartered multinational, with a clear understanding of its performance metrics, reporting rhythms, and ways of operating.

Responsibilities

Run the business with a high degree of autonomy and be accountable for operational performance and EBITDA across Australia.
Lead Operations, Fleet Distribution, and Maintenance and Damage activities.
Set the short- and long-term strategy to continually improve the business.
Own the P&L by forecasting and managing revenue and cost budgets, tracking performance against plan, and acting quickly to close gaps.
Grow ancillary revenue, including upgrades, damage waiver, and counter products, as well as commercial vehicle revenue.
Manage and forecast the fleet to optimise revenue per unit, utilisation, and customer service.
Raise customer satisfaction using NPS, Google reviews, and Booking.com as key measures.
Lead, coach, and engage a large operations team, and build a strong leadership pipeline and succession plan.
Work across a global matrix organisation and contribute to commercial and fleet strategy.
Ensure the business meets health, safety, environmental, compliance, and ESG standards.

Reporting to the Managing Director, Pacific, you will run the business with a high degree of autonomy and be accountable for operational performance and EBITDA across Australia. You will lead all Operations, Fleet Distribution, and Maintenance and Damage activities. You will also set the short- and long-term strategy that keeps the business improving.

What you will do

Own the P&L: forecast and manage revenue and cost budgets, track performance against plan, and act quickly to close gaps
Grow ancillary revenue (upgrades, damage waiver and counter products) and commercial vehicle revenue
Manage and forecast the fleet to optimise revenue per unit, utilisation and customer service
Raise customer satisfaction, using NPS, Google reviews and Booking.com as key measures
Lead, coach and engage a large operations team, and build a strong leadership pipeline and succession plan
Work across a global matrix organisation and contribute to commercial and fleet strategy
Make sure the business meets health, safety, environmental, compliance and ESG standards

What you will bring

5+ years in a senior operations or fleet leadership role, ideally in car rental, mobility or another multi-site, asset-intensive business
Strong financial acumen and a proven record of improving operational efficiency and profitability
Experience leading and developing teams to meet and exceed targets
Confidence managing multiple projects and stakeholders, and communicating with senior leaders
Experience in a US-headquartered multinational, with a clear understanding of its performance metrics, reporting rhythms and ways of operating

Why join us

You will lead a well-known brand in a market that is central to our Pacific strategy. You will have real autonomy, the backing of a global organisation, and a culture built on our values: Customer Led, Ownership, Inclusion, Integrity and Innovation.

If you are ready to lead the next chapter of our Australian operations, we would like to hear from you. Apply now

MascotNew South WalesAustralia

About the Company

Avis Budget Group

Global car rental and sharing provider

Avis Budget Group provides mobility solutions through its brands Avis, Budget, and Zipcar. It offers traditional car rentals and car sharing to people who need temporary transportation. The company operates a global network with about 10,250 rental locations in roughly 180 countries, managing most rental offices in North America, Europe, and Australasia and using licensees elsewhere. Revenue comes mainly from rental fees. The different brands target different customers: Avis as a premium option, Budget as a value option, and Zipcar for urban car sharing. The company aims to give customers flexible vehicle access globally by combining owned and licensed locations with a mix of rental and sharing services.

Company size: 10,001+
Company stage: IPO
Headquarters: Parsippany-Troy Hills, NJ
Founded: 1946

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