Retail Sales Associate

What you get to do every day:

• Engage with customers, providing exceptional service and expert recommendations on skis, snowboards, bikes, and outdoor equipment.
• Share your knowledge and passion for outdoor sports to enhance the shopping experience, ensuring customers feel informed and confident in their purchases.
• Assist with both the sales process and the checkout process, operating our POS system efficiently and ensuring smooth transactions.
• Learn and implement opening and closing store procedures, ensuring the store is fully stocked, organized, and secure.
• Monitor the sales floor, checking in with customers to offer assistance, address their needs, and help facilitate sales.
• Receive and process customer products for service, ensuring that service requests are recorded accurately and timely.
• Assist in merchandising the store by ensuring products are displayed attractively and that inventory is properly organized.
• Initiate and contribute to special projects, including restocking, seasonal displays, and store promotions.
• Demonstrate patience and understanding when assisting customers at all levels of expertise, from beginners to advanced enthusiasts. 

What you bring to the role:

• Strong communication skills and the ability to connect with a wide range of customers.
• A genuine passion for outdoor sports, with knowledge of related equipment and gear.
• Ability to multitask, assisting multiple customers while managing time effectively.
• Comfortable standing for extended periods during shifts.
• Ability to lift up to 35 lbs.
• Proficiency in operating a point-of-sale (POS) system and handling cash transactions.
• Ability to learn and apply opening and closing procedures, including handling customer service and inventory management tasks.
• Detail-oriented and proactive with store organization, merchandising, and project initiatives.
• Timely and reliable, with a focus on meeting deadlines and team objectives.