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Performance Team

Omnichannel warehousing, distribution, and transportation services

Operations Supervisor

Inventory Control & Cycle CountingUpdated on Nov 13
Full-timeHopedale, MA, USA

About the Job

Requirements

  • A high school diploma or general education degree (GED), one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Flexibility in availability is required because schedules vary based on business needs.
  • Must be authorized to work for any employer in the United States.

Responsibilities

  • Maintain adequate records of inventory adjustments, including cycle counts, physical inventories, and catch-weight audits.
  • Assist with inventory control, maintain inventory accuracy, and maintain supply areas.
  • Maintain computerized inventory records, perform cycle counts, investigate variances, and adjust inventory records as required.
  • Review inbound appointment logs and open-order reports each day to plan work activities.
  • Plan inbound and outbound schedules to meet customer metrics.
  • Determine staffing needs based on workload and schedule staff accordingly.
  • Assign workers to specific duties based on workload and shipping schedules.
  • Review and update operational procedures and ensure they are communicated to and understood by warehouse associates.
  • Track productivity and evaluate performance by individual, function, and department.
  • Work with Inventory Control to ensure the highest possible level of inventory accuracy.
  • Manage department payroll.
  • Advise employees on handling items received, stored, and shipped, including methods and equipment used to handle, store, maintain, and ship stock, and related problems.
  • Trace item history to determine reasons for discrepancies between inventory and stock-control records, and recommend remedial actions.
  • Determine work procedures, prepare work schedules, and expedite workflow.
  • Issue written and oral instructions.
  • Ensure proper safety procedures are followed.
  • Maintain harmony among workers and resolve grievances.
  • Directly supervise 20 or more Operations employees, including interviewing, hiring, training, planning and assigning work, directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.

About the Company

Performance Team

Omnichannel warehousing, distribution, and transportation services

Performance Team is a warehousing and distribution provider that supports B2B and B2C e-commerce, retail, and wholesale logistics. It runs a network of strategically located warehouses—often near ports—to manage inbound and outbound goods, enabling omnichannel fulfillment and transportation services for its clients. After growing steadily in North America, the company was acquired by Maersk in 2020 and rebranded as Performance Team – A Maersk Company, expanding Maersk’s North American warehouse footprint from 22 to 46 locations. Unlike smaller logistics shops, this company integrates warehousing with transportation and end-to-end supply chain services, giving customers a single partner for storing, moving, and delivering goods across multiple channels. Its goal is to provide large-scale, reliable, end-to-end logistics solutions that help customers manage their inventories and fulfill orders efficiently across omnichannel channels.

Company size
501-1,000
Company stage
Acquired
Total funding
$21M
Headquarters
El Segundo, CA
Founded
1987

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