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American Red Cross

Delivers disaster relief and blood services

Special Collections Coordinator 2

Clinical Support & Patient AdministrationUpdated on Nov 12
Full-timeCharlotte, NC, USA$19.62 /hr

About the Job

Requirements

  • A high school diploma or equivalent, or an equivalent combination of education and related experience, is required.
  • Current state licensure is required, as applicable.
  • Basic to intermediate computer and personal-computer skills, with the ability to learn new systems and technology.
  • Ability to communicate with patients, donors, physician-office personnel, physicians, and other healthcare professionals in time-sensitive and complex situations.
  • Ability to maintain confidentiality and handle sensitive patient and donor information appropriately.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Ability to use a personal computer, applicable software, and office equipment for sustained periods; physical requirements may include sitting for long periods and driving a vehicle.

Responsibilities

  • Receive and process physician orders for autologous and directed donations, as well as therapeutic phlebotomy, to ensure high-quality patient service and product availability.
  • Prepare and coordinate mailing packets on behalf of the Special Collections Department, reviewing each packet to ensure all required documents and materials are included before shipment.
  • Perform duties in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) requirements, and other applicable federal, state, and local regulations.
  • Provide operational flexibility to meet sudden and unpredictable needs and work under challenging conditions when required.

Desired Qualifications

  • RN/LPN qualification, medical assistant training, or equivalent healthcare experience is preferred.
  • Bilingual ability is helpful.

About the Company

American Red Cross

Delivers disaster relief and blood services

The American Red Cross provides emergency relief and humanitarian aid by mobilizing volunteers, donors, and staff to respond to disasters and everyday needs. Its main activities include collecting and supplying blood, running disaster response operations, offering life-saving training (such as CPR and first aid), supporting military families, and promoting preparedness in communities. The organization works by coordinating volunteers, managing blood banks and donation drives, deploying resources during emergencies, and teaching people essential emergency skills. What sets it apart from many other aid groups is its nationwide network and established infrastructure that combines disaster response, blood services, and preparedness programs under one umbrella, backed by a steady flow of donations and volunteers. The goal is to prevent and relieve human suffering by being ready to help at any time, at home and around the world.

Company size
10,001+
Company stage
Grant
Total funding
$1.2M
Headquarters
Washington DC, District of Columbia
Founded
2002

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