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Sonesta

Global hotelier operating branded properties

Beverage Server

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Full-timeNew Orleans, LA, USANo salary listedIn-person

About the Job

Requirements

  • Previous beverage service, restaurant, bar, hospitality, hotel, banquet, or customer service experience is preferred.
  • Strong communication, interpersonal, and guest service skills with a friendly and engaging personality.
  • Ability to multitask and thrive in a fast-paced hospitality environment.
  • Knowledge of beverage service, cocktails, wine, beer, spirits, and responsible alcohol service practices is preferred.
  • Experience using point-of-sale systems and handling cash transactions accurately is preferred.
  • Strong attention to cleanliness, organization, presentation, and guest experience standards.
  • Flexible availability including evenings, weekends, holidays, and event support as needed.
  • Food Handler Certification, TIPS Certification, or alcohol service certification is preferred where required.
  • Passion for hospitality, teamwork, guest engagement, and creating memorable food and beverage experiences.

Responsibilities

  • Provide friendly, professional, and attentive beverage service to guests across restaurants, bars, lounges, pool areas, banquets, and events.
  • Take beverage orders accurately and deliver alcoholic and non-alcoholic beverages efficiently while maintaining presentation and service standards.
  • Maintain strong knowledge of cocktails, beer, wine, spirits, specialty beverages, and menu offerings to assist guests with recommendations.
  • Monitor guest satisfaction and respond quickly and professionally to guest requests or concerns.
  • Process guest orders, payments, and transactions accurately using point-of-sale systems and cash handling procedures.
  • Maintain cleanliness and organization across beverage stations, service areas, bars, and guest-facing spaces.
  • Support opening and closing duties, restocking, side work, inventory support, and operational setup tasks.
  • Follow responsible alcohol service standards, food safety regulations, sanitation procedures, and hotel operational policies at all times.
  • Partner closely with bartenders, servers, culinary teams, banquets, and food and beverage leadership to support smooth daily operations.
  • Assist with banquet functions, special events, pool service, and high-volume hospitality operations as needed.
  • Help create a welcoming, energetic, and guest-focused atmosphere aligned with Sonesta’s People People culture.
  • Perform other duties as assigned.

About the Company

Sonesta

Global hotelier operating branded properties

Sonesta operates a global portfolio of about 1,100 hotels and 100,000+ rooms across 13 brands, including Royal Sonesta and The James, offering lodging, resorts, suites, and cruises. Its hotels provide guest rooms, dining, meeting spaces, and destination experiences, with the Sonesta Travel Pass loyalty program that lets guests earn and redeem points for free nights and perks across all properties. The company differentiates itself with a large, diversified footprint across multiple brands and price points, plus an 85-year history that emphasizes authentic, culture-driven guest experiences and service. Its goal is to grow its hotel portfolio and loyalty program while delivering genuine, culture-rich travel across its destinations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New Orleans, LA
Founded
1995

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