Riverside Health

Non-profit integrated health system delivering care

Certified Medical Assistant - Urgent Care

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeNewport News, VA, USA$20.40 - $26.55 /hr

About the Job

Requirements

A high school diploma or GED is required.
Graduation from a Medical Assistant program is required.
A Certified Medical Assistant (CMA) credential from the American Association of Medical Assistants is required upon hire, or a CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute is required upon hire.
The role requires weekend shifts and irregular shifts.
The role requires working or floating at more than one location.
One year of clinical experience is preferred.

Responsibilities

Collect and prepare specimens for laboratory analysis, perform directed laboratory tests, and clean and stock the laboratory.
Support practitioners in providing quality patient care through triage and patient assessment, collecting and documenting vital signs, assisting with examinations and procedures, administering medications within the legal scope of practice and training, and cleaning and sterilizing examination rooms and equipment.
Act as a liaison between providers and patients by assisting with appointments, referrals, and essential information; respond to and follow up with patients in a timely manner; explain delays and manage patient expectations; and manage provider schedules.
Provide patient education according to protocol and provider instruction, including use of the Electronic Health Record and exit-interview communication tools.
Maintain clinical competency in initial patient workups, including manual vital signs; chaperone patients; assist providers with procedures; and ensure rooms are clean and compliant for the next visit.
Maintain clinical equipment and order and stock clinical supplies as needed.
Assist with training new hires.
Rotate among urgent care locations.

Desired Qualifications

One year of clinical experience.

Newport News, Virginia

Hiring Range

$20.40 - $26.55/Hourly
Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Overview
Performs a wide range of clinical duties including assisting the provider in providing quality care in a medical office setting. Assists with training of new hires. Position requires rotating to all urgent care locations.

What you will do

Collects and prepares specimens for laboratory analysis. Performs lab tests as directed. Responsible for cleaning and stocking of lab.
Responsible for support of the practitioner in providing quality care to patients to include triage and assessment of patients, collection and documentation of vital signs, assisting with examinations and procedures. Administers medications within legal scope of practice and training. Cleans and sterilizes exam rooms and equipment.
Acts as a liaison between provider and patient, providing patient access to care, including for appointments, referrals and essential information. Demonstrates excellent customer service to include providing timely patient response and follow up. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Provides patient education per protocol and provider instruction to include Electronic Health Record and exit interview communication tools.
Maintains excellent clinical competency to include the initial patient work up (including manual vitals), chaperoning patients, assisting providers with procedures, and ensuring patient rooms are clean and compliant for next visit. Ensures that clinical equipment is maintained and clinical supplies are ordered and stocked as necessary.

Qualifications

Education

High School Diploma or GED, (Required)
Program Graduate, Medical Assistant (Required)

Experience

1 year Clinical experience (Preferred)

Licenses and Certifications

Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) Upon Hire(Required) or
CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)

Other Requirements

Weekend Shifts
Irregular Shifts
Work/Float in more than one work location

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

About the Company

Riverside Health

Non-profit integrated health system delivering care

Riverside Health is a non-profit, integrated network of hospitals, physicians, continuing care facilities, and wellness centers that provides comprehensive health care services to people in eastern Virginia. Its model combines hospital care, outpatient services, and long-term care under one system to coordinate care across facilities. It operates using community-based clinics and hospitals to deliver high-quality care with a focus on accessibility and care continuity, rather than profit. Riverside's goal is to improve community health by offering coordinated, accountable health services through a regional network founded in 1915.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Newport News, VA
Founded: 1915

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