Walgreens

Retail pharmacy chain with health services

Delivery Technician

Delivery & Courier DrivingConfirmed live in the last 24 hours

Full-timeAtlanta, GA, USA$18 - $24.25 /hrIn-person

About the Job

Requirements

Six months of previous work experience as a technician in a retail or hospital setting.
A valid driver's license is required.
Fluency in reading, writing, and speaking English is required, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours, is required.

Responsibilities

Deliver prescriptions to patients' residences and record sales upon return to the store.
Suggest Walgreens products and services to patients when appropriate.
Model and deliver a distinctive customer experience.
Greet customers and patients, offer assistance with products and services, resolve customer issues, and answer questions.
Model and share customer-service best practices with team members, including interpersonal habits and Walgreens service traits.
Develop strong relationships with valuable customers.
Deliver prescriptions, interact with patients, and connect patients to the retail store pharmacist by telephone to complete consultations.
Communicate questions, concerns, and complaints from patients or customers to the manager, and maintain route documentation.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription-dispensing activities.
Register related sales on the assigned cash register and collect and handle cash as required.
Assist the Pharmacy Manager and Staff Pharmacist in maintaining relationships with the local medical community, including physicians, nurses, and other healthcare providers, through medical-provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums.
Help maintain the Pharmacy Department's supplies, cleanliness, neatness, and orderly appearance.
Document information needed to process paperwork, including delivery receipts and customer identification numbers; collect and record forms and submit expenditure receipts daily.
Help ensure delivery vehicles are adequately maintained and clean, implement the maintenance schedule, and notify the Pharmacy Manager of problems or needed repairs.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Maintain PTCB or ExCPT certification through the designated training program and/or state-required certification or registration.
Attend requested training, complete PPLs, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

Desired Qualifications

Prior work experience with Walgreens is preferred.
PTCB or ExCPT certification is preferred.

Responsible for delivering prescriptions to patients’ residences and recording sale upon return to the store. Suggests Walgreens products and services to patients when appropriate.
Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Develops strong relationships with most valuable customers.

Operations

Delivers prescriptions and interacts with patients; connects the patient to the retail store pharmacist via telephone to complete the consultation. Communicates to manager and maintains on route documentation for any questions, concerns or complaints from patients or customers.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
Documents all information necessary to process paperwork (i.e., delivery receipts, customer identification numbers, etc.) Collects and records forms received, and submits receipts for expenditures daily.
Assists in ensuring all delivery vehicles are adequately maintained, clean and maintenance schedule is implemented. Notifies Pharmacy Manager of problems or necessary repairs.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Maintains PTCB or ExCPTcertification through the designated PTCBor ExCPT training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

External Basic Qualifications

Six months previous work experience as a technician in a retail or hospital setting.
Valid driver’s license.
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications

Prefer to have prior work experience with Walgreens.
PTCB or ExCPT certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Employment Type

Full-time

Job Function

Retail

Store

13641-ATLANTA GA

Common Location

35 COLLIER RD NW,STE 100,ATLANTA,GA,30309-01780-13641-S

Pay Type

Hourly

Start Rate

Max Rate

24.25

About the Company

Walgreens

Retail pharmacy chain with health services

Walgreens is a retail pharmacy network in the United States that sells prescription medications, over-the-counter drugs, health and wellness products, and offers photo services. It operates through a large network of stores and an online platform, enabling customers to order prescriptions or products online and pick them up the same day. Walgreens’ photo service lets customers print photos and create personalized gifts such as photo books, cards, invitations, and other custom items via in-store kiosks or online. The company differentiates itself with a nationwide store footprint, integrated pharmacy and health services, and the ability to deliver convenience through online ordering and same-day pickup. Its goal is to provide convenient access to medications and health-related products while expanding personalized consumer services to improve everyday wellness.

Company size: 10,001+
Company stage: Grant
Total funding: $25M
Headquarters: Deerfield, IL
Founded: 1901

Recently Posted Jobs

Explore more opportunities at Walgreens

See more jobs