Full-Time

Senior Manager

Global Scaled AM

Confirmed live in the last 24 hours

Coursera

Coursera

5,001-10,000 employees

Online platform for courses and degrees

No salary listed

Senior

No H1B Sponsorship

Remote in Canada

Candidates must have eligible working rights and a compatible timezone overlap with their team.

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Management
Requirements
  • Proven sales and management experience at an Enterprise SaaS company.
  • Proven track record managing enterprise Sales teams and over-achieving quarterly and annual sales targets.
  • 3+ years experience leading a sales team.
  • Experience managing a high volume of accounts using a mix of technological and manual interventions.
  • Entrepreneurial drive and comfort working in ambiguous, quickly-changing environment.
  • Ability to coach, lead and inspire teams to drive performance.
Responsibilities
  • Meet and exceed all team quarterly and annual sales quotas.
  • Set and meet quarterly goals for customer engagement and customer outcomes.
  • Take responsibility for all aspects of team management including hiring, coaching, development, goal setting, and performance management.
  • Recruit, onboard, and retain new team members.
  • Improve time to productivity for new team members while maintaining performance in the existing team.
  • Develop experienced team members for promotion and internal mobility opportunities.
  • Act as a senior leader for the business and play an active role in go-to-market strategy for Scaled Account Management and Customer Success.
  • Collect product feedback and influence the product roadmap and go-to-market strategy.
  • Represent Coursera as an executive sponsor and build relationships with key customers.
Desired Qualifications
  • 5+ years of experience managing sales and customer success.
  • Experience managing a portfolio of “scaled” or “tech touch” customers.
  • Experience with Gainsight, SFDC, Marketo and other customer management tools.
  • Ability to build and analyze reports in Salesforce and provide accurate reporting metrics.
  • Strong cross functional collaboration experience - able to work with different functions effectively and for overall benefit to Coursera.
  • Superior written and verbal communication skills, strong analytical and creative-problem solving abilities, excellent interpersonal skills, organizational, and operational skills.

Coursera is an online learning platform that provides a variety of courses, professional certificates, and degree programs. It allows individuals to learn new skills or change careers through access to educational content from top universities and companies. Users can take free courses or enroll in paid programs for professional certificates and degrees, which are important for the company's revenue. Coursera also offers a corporate training solution called Coursera for Business, catering to companies that want to train their employees. A notable aspect of Coursera is its focus on in-demand skills, such as those related to Artificial Intelligence, and the flexibility it offers by allowing individuals to start degree programs before officially enrolling. The goal of Coursera is to help both individual learners and businesses achieve their educational and professional objectives.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Mountain View, California

Founded

2012

Simplify Jobs

Simplify's Take

What believers are saying

  • Coursera's partnership with ACE taps into the growing health and fitness education market.
  • Recognition as top Google Certificate provider enhances Coursera's reputation in tech education.
  • Franklin Resources' investment signals strong confidence in Coursera's growth potential.

What critics are saying

  • Increased competition from platforms like Seekho threatens Coursera's market share.
  • Rapid advancements in quantum computing may disrupt traditional e-learning platforms like Coursera.
  • Reliance on university partnerships risks Coursera's stability if partners switch to competitors.

What makes Coursera unique

  • Coursera partners with 140 top universities, offering diverse, high-quality educational content.
  • It provides flexible learning solutions, allowing degree program starts before formal enrollment.
  • Coursera's AI course focus aligns with current demand for in-demand tech skills.

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Benefits

Lifelong learning - Coursera covers the cost of tuition so you can earn a free master’s degree and develop new skills. That’s on top of free, lifelong access to courses and certificates on the platform.

Health and wellness - We offer medical, dental, and vision insurance for you and your dependents. Plus, free access to counseling and mental health services.

Parental leave - Get up to 16 weeks of fully-paid parental leave when you grow your family and bring a new child into your life.

Make-a-thon - We host Make-a-thon events twice a year to promote community and innovation. During Make-a-thon, you’ll dedicate time to attend workshops, work on passion projects, and pursue ideas outside of your day-to-day work.

Time away - Take paid time off when you need it. We have time off policies that promote flexibility so you can tailor your work schedule when life calls.

Remote work - Our flexibility extends to where you work. You can choose to work from home, work from one of our offices, or try a combination of the two.

Equity - Employees earn company stock, so you can own what we build together and share in our success.

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

0%
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