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roadsurfer

Campervan rentals, subscriptions, sales

Standortleitung

Business & StrategyConfirmed live in the last 24 hours
Full-timeMainz, Germany€37k - €43k /yrIn-person

About the Job

Requirements

  • A successfully completed vocational qualification or degree in a relevant area, or a comparable qualification.
  • At least 1–2 years of professional experience, ideally in car rental, tourism, or related fields; career changers are also welcome.
  • Initial team leadership experience is beneficial.
  • A strong customer-service orientation and enjoyment of open, friendly communication.
  • A hands-on approach and ability to act pragmatically and solution-oriented in a varied role.
  • Very good German and English skills.
  • A Category B driver's license.

Responsibilities

  • Develop the location with central departments and the team, taking independent responsibility for its setup and ensuring smooth daily operations.
  • Support implementation and adjustment of existing standards and suggest improvements, including coordination of vehicle handovers and returns.
  • Regularly coordinate with roadsurfer teams in other countries and contribute to continuous process improvement.
  • Lead the team through structured onboarding, task planning, and regular feedback to ensure high service quality.
  • Recruit and build the team.
  • Oversee the location's vehicle fleet, maintain its condition, and coordinate closely with local service partners.
  • Advise customers on roadsurfer products, including myroadsurfer, abo, spots, and rent.

Desired Qualifications

  • Experience in car rental, tourism, or related fields is ideal.
  • Initial team leadership experience is beneficial.

About the Company

roadsurfer

Campervan rentals, subscriptions, sales

Roadsurfer provides campervan rentals, used-van sales, and a long-term subscription service for outdoor travel. Customers book ready-to-go camping packages from a fleet of modern vans and can enjoy unlimited mileage, flexible cancellation, and a free second driver; its roadsurfer spots platform connects travelers with private campsites listed by landowners. The company differentiates itself with a multi-channel model (rental, subscription, used sales) and a network of private, non-traditional campsites, plus a broad international footprint in Europe and North America. Its goal is to make outdoor travel easier and more scalable by simplifying booking and expanding locations.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$157.9M
Headquarters
Munich, Germany
Founded
2016

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