Princess Cruises

Premium cruise line with global itineraries

Junior Waiter

Dining, Bar & Counter ServiceUpdated on Nov 14

Full-timeCape Town, South AfricaNo salary listedIn-person

About the Job

Requirements

Minimum of 2 years of restaurant service experience in a four-star hotel or cruise ship.
Knowledge of food, beverage, and wine menus used throughout the fleet.
Ability to explain pricing and food, wine, and cocktail menus to guests.
Ability to work under pressure in both Front and Back of House areas.
Necessary computer skills and knowledge of point-of-sale systems.
Command of spoken and written English.

Responsibilities

Provide each guest with a positive first impression through a warm, welcoming greeting and maintain a clean, professional appearance.
Build a lasting connection with each guest by showing genuine interest during service and remaining engaged throughout the voyage.
Observe and identify guest preferences, adjust service accordingly, anticipate needs, offer appropriate responses, and suggest solutions to issues.
Assist the Waiter in preparing table settings and maintaining service stations according to company standards.
Assist the Waiter in delivering requested food and beverages on time and in the correct service order, and follow up to ensure guest needs have been met.
Follow all company guidelines, policies, and procedures, including United States Public Health protocols.

Desired Qualifications

Graduation from a recognized Catering or Hotel Management School is preferred.

By applying to this position, your application will be submitted to Blue Ensign, one of Princess Cruises official Hiring Partners based in South Africa. A recruiter from Blue Ensign will contact you soon if your qualifications align with our requirements for this position.

As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.

We appreciate your patience as we carefully review each candidate.

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.

An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.

As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Provides a positive first impression to every guest through a warm, welcoming individual greeting; always maintains a clean and professional appearance.
Nurtures a lasting connection with every guest by always showing genuine interest during service and remaining fully engaged throughout the voyage.
Always observes and identifies guest preferences and adjusts service accordingly, anticipating guest’s needs and offering appropriate responses without the guest having to ask.
Assists the Waiter to create a comfortable, elegant ambiance by always preparing table settings and maintaining service stations in line with all Company standards.
Assists the Waiter to deliver food and beverages as requested, on time, in the correct service order, follows up to ensure each guest’s needs have been met and suggests solutions to any issues.
Always follows all Company guidelines, policies, and procedures, including USPH protocols.

Graduate of a recognized Catering / Hotel Management School preferred
Minimum of 2 years of restaurant service experience from four-star hotel or cruise ship
Knowledge of food, beverage and wine menus used throughout the fleet
Able to adequately explain pricing, food, wine, and cocktail menus to guests
Ability to work under pressure, in both Front and Back of House areas
Necessary computer skills and knowledge of P.O.S. systems
Command of the English language, both verbal and written

About the Company

Princess Cruises

Premium cruise line with global itineraries

Princess Cruises operates a fleet of modern ships that sail to more than 380 destinations on over 160 itineraries, offering premium cruise vacations. Guests board ships to enjoy dining, entertainment, and activities both at sea and in port. The product centers on all-inclusive cruise experiences with accommodations, meals, and excursions bundled into itineraries, and it uses Princess MedallionClass technology—wearable devices and a companion app—to streamline check-in, service requests, and personalized interactions before and during the voyage. The company sets itself apart with its premium positioning, extensive global network of itineraries, strong emphasis on guest service, and the MedallionClass experience, supported by a large team on land and at sea. The goal is to provide memorable travel experiences with high standards of safety, environmental stewardship, and customer care, helping guests create lasting memories.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Santa Clarita, CA
Founded: 1965

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