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Delivery Hero

Global online food delivery marketplace

Site Reliability Engineering Manager - Platform Engineering

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeBuenos Aires, ArgentinaNo salary listed

About the Job

Requirements

  • At least 2 years of prior experience leading engineering teams (SRE, DevOps, Platform, or Backend) in high-scale distributed architectures.
  • At least 3 years of prior software development experience, with solid knowledge of Java, Groovy, Kotlin, and/or Go (Golang).
  • Experience with microservices architectures, REST architectural styles, asynchronous messaging patterns (publish-subscribe), and events.
  • Knowledge of relational and non-relational databases, including MySQL, MongoDB, and Redis, and experience with cloud platforms such as AWS.
  • Strong command of observability management (metrics, tracing, and logging), incident response, load testing, and process automation.
  • Academic training in Information Systems Engineering or related careers.
  • Intermediate English proficiency.

Responsibilities

  • Guide and develop a high-performing team of Site Reliability Engineers, supporting engineers’ professional development through one-on-ones, technical mentoring, and career plans.
  • Actively ensure the resilience, high availability, and scalability of critical services by defining SLIs/SLOs and clear Error Budget policies.
  • Lead the incident management process, including on-call schedules, severity levels, and communication channels, and promote blameless postmortems for continuous learning.
  • Investigate, propose, and test new technologies, architectures, and tools to optimize platform performance and efficiency.
  • Enable development teams to adopt observability as a platform using Grafana and Datadog, load-testing strategies, and Production Readiness checklists; promote self-service solutions to reduce operational toil.
  • Work with product and technology teams to balance feature delivery speed with standards for quality, operational security, and resilience.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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