Aubay

IT consulting and systems modernization services

Senior Change Manager - Olympic Decommissioning

Project ManagementUpdated on Nov 14

Full-timeLuxembourgNo salary listed

About the Job

Requirements

Proven experience transforming banking activities and knowledge of Corporate Trust.
Expertise in system transition management within a complex banking environment.
Knowledge of Corporate Trust and target tools OFS, ATLAS2, and Calypso; Calypso is an advantage.
Ability to manage multiple stakeholders across clients, business teams, and IT.
Ability to handle stress and conflicting priorities.

Responsibilities

Coordinate change management strategy, communications, training, and resistance management.
Act as the interface with impacted clients by identifying needs, communicating proactively, and managing feedback.
Collaborate with internal teams, including FA, TA, Private Capital, and Custody, to map impacts by business area.
Align processes, redefine operating models and operational procedures, and train users.
Resolve blockers with technical teams using OFS, ATLAS2, and Calypso.
Track deliverables, including communications plans for operational teams, training materials, and progress reporting.
Produce a detailed change management plan covering timeline, RACI, and risks.
Develop an internal and external communications strategy and associated materials.
Create training programs tailored to clients, business teams, and support audiences.
Maintain a monitoring dashboard for adoption, incidents, and satisfaction KPIs.

Pour l’un de nos clients, une banque située à Luxembourg Kirchberg, nous recherchons un Senior Change Manager - Olympic Decommissioning.

Mission, Objectives & Delivery

Profil recherché :

Senior Change Manager avec expérience avérée sur la transformation d’activités bancaires et connaissance de l’activité Corporate Trust

Mission principale :

o Coordination globale du Change Management (stratégie, communication, formation, gestion des résistances).

o Interface avec les clients impactés : identification des besoins, communication proactive, gestion des feedbacks.

o Collaboration avec les équipes internes (FA, TA, Private Capital, Custody, etc.) :

Cartographie des impacts par métier.
Alignement des processus, redéfinition des Operating Model / procédures opérationnelles, et formation des utilisateurs.
Résolution des bloqueurs en lien avec les équipes techniques (OFS/ATLAS2/Calypso).

o Suivi des livrables : plans de communication vers les opérationnels, supports de formation, reporting d’avancement.

Compétences clés :

o Expertise en gestion de transition système dans un environnement bancaire complexe.

o Maîtrise des enjeux Corporate Trust et des outils cible (OFS, ATLAS2, Calypso – un plus).

o Leadership pour fédérer des stakeholders multiples (clients, métiers, IT).

o Résistance au stress et capacité à gérer des priorités conflictuelles.

Livrables :

Plan de Change Management détaillé (timeline, RACI, risques).
Stratégie de communication (interne/externe) et supports associés.
Programme de formation adapté aux différents publics (clients, métiers, support).
Tableau de bord de suivi (KPIs : adoption, incidents, satisfaction).

About the Company

Aubay

IT consulting and systems modernization services

Aubay provides IT consulting and technology services to help organizations transform and modernize their information systems. Its work includes advising on strategy, delivering technology projects, systems integration, and software development to update and improve clients’ IT infrastructures. The company differentiates itself through its European footprint (present in seven countries) and its focus on industry-specific transformations across sectors such as banking, finance, insurance, industry, networks, telecom, services, utilities, and distribution. Aubay’s goal is to help clients increase efficiency, competitiveness, and performance by modernizing their information systems and guiding digital transitions.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Essarts-en-Bocage, France
Founded: 1998

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